Audio Visual Field Engineer Job at Instrata (Formerly NET100) in Richmond

Overview

About The Role: Do you take pride in ensuring that complex systems run flawlessly? We’re looking for a skilled AV Field Engineer to lead the quality control and commissioning of integrated audio-visual projects. In this role, you’ll work closely with project managers, design engineers, control programmers, and installation teams to deliver fully functional, collaborative AV systems that meet client needs and project specifications. From configuring DSPs to troubleshooting UI, you’ll be the final quality check that ensures every system performs as designed.

What You’ll Do

• Collaborate with Teams: Partner with project managers, programmers, and clients to resolve issues quickly and keep projects on track.
• Finalize Documentation: Submit redlined drawings for as-builts, maintain commissioning checklists, and provide IP configuration documentation for AV devices.
• Commission Systems: Configure and test audio DSPs, gain structures, rack builds, video codecs, and UI to ensure seamless performance.
• Support Implementation: Assist technicians in the field, answer questions, and provide technical guidance during installs.
• Manage Code & Configurations: Track and maintain versions of DSP and control system code on project servers.
• Punch List & Walkthroughs: Develop and update punch lists with the project team and clients during walkthroughs.
• Provide Training: Deliver hands-on system training to clients and end users.
• Pre-Sales Support: Conduct technical site surveys during the sales cycle to help design accurate proposals.
• Service & Support: Offer post-installation troubleshooting and client support when needed.

What You Bring

• Strong knowledge of AV system integration, commissioning, and best practices.
• Hands-on skills in DSP programming (Biamp or QSC preferred) and troubleshooting.
• Solid understanding of IP networking and AV device configuration.
• Proficiency in rack building, cabling, terminating, and testing.
• Excellent communication skills and client-facing presence.
• Ability to juggle multiple priorities while staying detail focused.
• Flexibility to work occasional evenings, weekends, and travel as required.

Requirements

• 3+ years of AV field installation and commissioning experience.
• Avixa CTS Certification (CTS-I preferred).
• DSP certification (Biamp or QSC preferred).
• Control system certification (Crestron or Extron preferred).
• Proficiency with AutoCAD, Bluebeam Revu, Visio, or similar design tools.
• Skilled in Office 365 (Word, Excel, Outlook).

What’s in It for You?

• Impactful Work: See your technical expertise come to life in cutting-edge AV systems.
• Career Growth: Expand your skills with certifications and leadership opportunities.
• Team Collaboration: Work alongside talented engineers, programmers, and technicians.
• Client Interaction: Build strong relationships while delivering reliable AV solutions.
• Competitive Pay & Benefits: Compensation aligned with your skills and certifications.

Work Environment

This is a hands-on, technical role. You’ll spend time both in the office and on active client sites. Physical requirements include lifting up to 40 lbs, traveling to job sites, and extended periods of computer work. Reasonable accommodations are available for individuals with disabilities.

Ready to Lead the Final Step?

If you’re passionate about commissioning AV systems, thrive on problem-solving, and enjoy being the person who ensures everything works seamlessly—we’d love to hear from you. Apply today and take your AV career to the next level.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Engineering and Information Technology

Industries

• Telecommunications

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