ChenMed is hiring: Medical Assistant (Hampton / Newport News) in Newport News

Medical Assistant (Hampton / Newport News)

Join to apply for the Medical Assistant (Hampton / Newport News) role at ChenMed

We’re unique. You should be, too. We’re changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy?

We’re different than most primary care providers. We’re rapidly expanding and we need great people to join our team.

Overview

The Care Promoter 1, Early Embrace is an unlicensed medical professional cross-trained to perform routine administrative and clinical tasks to keep the medical centers running smoothly. The duties of Care Promoter 1 vary from setting to setting, depending on the size, location and type. In addition to administrative duties, the incumbent in this role performs clinical duties under direct physician supervision and in accordance with state medical practice acts. The Care Promoter 1, Early Embrace is an integral member of a Physician-led Care Team focused on providing excellent and comprehensive primary care for a specific population of patients.

Responsibilities

• Measures and records patient vital signs; records patient interview and medical history.
• Catalogs and communicates patient needs to the PCP, Clinician, Specialist and/or other clinical personnel.
• Prepares patients for examinations and performs routine screening tests; assists physician with exams; explains treatment procedures and physicians' instructions to patient.
• Observes patients and reports any changes in patient conditions to the PCP, Clinician, Specialist and/or other clinical personnel.
• Performs non-critical medical and therapeutic procedures based on medical instructions. Collects phlebotomy and other lab specimens; performs basic waived lab tests.
• Prepares and administers medications; changes dressings, applies bandages, removes sutures and other first aid procedures; uses CPR skills when necessary, all under physician supervision.
• Maintains supplies, equipment, stocks and sterilizes instruments; practices OSHA safety standards; performs accurate, legal, and ethical documentation at all times.
• Processes patient phone messages, returning calls and routing them to other team members as appropriate; calls patients to obtain and relay pertinent information for the physician.
• Upon physician approval and authorization, calls in prescriptions to the pharmacy. Uses medical terminology appropriately and follows professional conduct; authorized individuals will use the ChenMed Rx system to support physician medication dispensing.
• Provides health coaching to a defined group of patients to support healthy lifestyle choices; follows up with coached patients via weekly calls.
• Performs other duties as assigned and modified at manager’s discretion.

Knowledge, Skills And Abilities

• Good business acumen and acuity
• Sound knowledge and understanding of general medical assistant functions, practices, processes, procedures, techniques and methods
• Knowledge of medical products, terminology, services, standards, policies and procedures
• Excellent interpersonal and customer service skills with compassion and empathy toward patients and families
• Exceptional oral and written communication skills, time management skills and organizational skills
• Skilled in basic phone and computer operation
• Ability to effectively collaborate and partner with team members, including physicians and other clinicians, market leaders, center managers, nurses, case managers, front desk staff, and others
• Problem-solving mindset focused on patient outcomes and team goals
• Detail-oriented to ensure accuracy of reports and data
• Ability to maintain organized systems to ensure timely patient flow
• Ability to stay calm in busy or stressful situations
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and related software
• Ability and willingness to travel locally, regionally and nationwide up to 10% of the time; flexible to work weekends as needed
• Spoken and written fluency in English; bilingual (Spanish/Creole) a plus

ChenMed is transforming healthcare for seniors and changing America’s healthcare for the better. Family-owned and physician-led, our approach aims to improve health and well-being for the populations we serve. We’re growing rapidly as we seek to rescue more and more seniors from inadequate health care.

Current Employee apply HERE. Current Contingent Worker please see job aid HERE to apply.