Casino Marketing Host/ Casino Host/ VIP Host Job at Tap Growth ai in Mesquite

Overview

🎰 We're Hiring: Casino Marketing Host!

We are seeking an enthusiastic and customer-focused Casino Marketing Host to build and maintain relationships with our valued guests. The ideal candidate will excel at creating memorable experiences, driving customer loyalty, and maximizing revenue through personalized service and strategic marketing initiatives.

📍 Location: Mesquite, United States
⏰ Work Mode: Work From Office
💼 Role: Casino Marketing Host
Salary: $65 – 85k

Responsibilities

• Serve as the main point of contact for VIP guests, offering personalized assistance and addressing any needs or requests they may have.
• Monitor guest activity and preferences using the casino’s player tracking system.
• Identify potential high-value players and ensure they receive appropriate attention and incentives.
• Coordinate and promote casino events, tournaments, and special promotions to attract and retain guests.
• Ensure guests are informed about and invited to exclusive events.
• Address and resolve guest complaints and issues, ensuring a positive resolution and maintaining guest satisfaction.
• Provide exceptional service to enhance the guest experience.
• Telemarketing to active and inactive customers by telephone to further maintain company and customer satisfaction.
• Ability to handle confidential information with professionalism and discretion.
• Other job related duties as assigned and instructed by management.
• Project a polished, professional image.
• Respond to guest and team member needs efficiently.
• Meet and greet all guests with a pleasant and friendly attitude via the telephone or in person.
• Work with fellow team members to create an atmosphere of enthusiasm and merriment.

Qualifications

• Two (2) years or more of Casino or Marketing experience required.
• Must be computer literate.
• Must possess strong problem solving and communication skills.
• Must be able to multi-task, must be well organized and must be a problem solver.
• Must be able to read, write, and communicate clearly in English.

Ready to create unforgettable experiences? 🚀 Apply now and join our winning team!