Rubrik
Rubrik is hiring: Technical Writer, Technical Publications in Palo Alto
Rubrik, Palo Alto, CA, US, 94306
Overview Technical Writer, Technical Publications role at Rubrik. California-based Senior Technical Writer to deliver high-quality technical product documentation. You will create and maintain important technical content that helps customers succeed and drives business impact. You’ll collaborate with cross-functional partners across the company to deliver high-quality, high-impact technical content within the product experience and across the documentation platform.
About The Team We are a globally distributed, award-winning design organization of 60 talented individuals—including product designers, UX writers, technical writers, and UX researchers—spread across the U.S., Israel, and India. As our company and product portfolio rapidly grow, it’s essential to scale our user experience and technical documentation strategically.
Location Palo Alto, CA (Onsite)
Responsibilities Plan, write, and maintain clear, consistent, and user-focused documentation that helps our customers achieve their goals.
Interpret complex technology and customer needs to plan and deliver high-quality technical content.
Contribute to improving the overall technical content experience as an integral part of the product experience.
Build collaborative relationships with Product Management, Engineering, and Design partners to deliver documentation based on user needs. Embed in the development process to plan and deliver proactively.
Uphold a high level of quality by following and contributing to documentation guidelines, standards, and templates.
Explore and use AI-powered tools and workflows to increase team efficiency and output quality.
Balance multiple competing priorities effectively.
Modernize legacy documentation to reflect new features, use cases, and usability improvements.
Contribute to an inclusive, psychologically safe team culture where all voices are valued and contributions are recognized.
What You’ll Bring To The Team 3–8 years of experience in technical writing, preferably in enterprise SaaS products.
Strong systems thinking, technical curiosity, and a proven ability to work with empathy, ownership, and accountability.
Experience managing multiple, concurrent documentation projects.
A bias for action and a passion for technology and customer success with a user-centric approach.
Ability to embrace challenges and improve on what we deliver and how we work.
Comfort operating in ambiguity and evolving environments.
A learning mindset—curious, growth-oriented, and resilient.
Excellent verbal and written communication skills and strong interpersonal skills with a collaborative problem-solving approach.
Experience working in a modern documentation environment, including DITA/XML and GitHub.
Prior experience with JIRA or similar project management tools is a plus.
Compensation and Benefits The minimum and maximum base salaries for this role are posted below; the role is eligible for bonus potential, equity and benefits. The salary range reflects the minimum and maximum target for new hire salaries for the role based on U.S. location. Within the range, the salary offered will be determined by location and factors such as skills, experience, and education.
US Pay Range: $115,800—$144,800 USD
Equal Opportunity Rubrik is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or genetics. Additionally, Rubrik complies with applicable state and local nondiscrimination laws. Reasonable accommodations are available for applicants with disabilities.
EEO is the Law. Notified rights under federal and state labor laws are posted where applicable.
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