H & M Hennes & Mauritz Gruppe is hiring: Visual Merchandiser- Stonestown Galleri

Overview As a Visual Merchandiser, you contribute to an inspiring, elevated, and consistent customer experience by implementing visual standards and commercial excellence. You will be responsible for executing the visual, commercial, and styling curation according to visual & commercial guidelines for the store. You will also use your trend and competitor awareness to provide colleagues with the correct information, coach, upskill and develop the store team to contribute to a great customer experience. Responsibilities Contribute to the total omni customer experience in your store by ensuring visual and commercial curation according to guidelines (indirect) Represent the H&M Brand positively during customer interactions (direct) Organize and plan workload according to the store activation plan and adapt based on business needs in collaboration with Store Management and Area Visual Manager Launch and maintain the latest global campaigns and sale activities on time according to Brand Standards Ensure good garment care, stock levels, and provide input on allocation to Store Management and Area teams Perform sales report (KPIs) follow-up, identify and prioritize visual & commercial opportunities with the Store Management team Create efficient actions to increase customer satisfaction to reach sales targets, store goals, budget, and follow-up actions with Store Management Follow all procedures, best practices for omni services, operational routines, legal requirements, and communication in all areas of the store with the Store team Fashion & Trend Awareness Keep up-to-date with fashion scene, trends, tendencies, styles, products, brands, competitors, and relevant influencers Plan time for fashion & trend awareness to understand trend theory and mood boards for styling techniques and product presentation to anticipate customer needs and enhance the shopping experience in store Team & Development Share, inspire and educate your store teams, keep them updated with seasonal changes, fashion trends, relevant visual & commercial information, in-store communication, including price perception Coach and develop the Store team’s visual and commercial skills to ensure high quality of product & commercial presentation according to guidelines Support & develop daily routines and best practices to maintain a consistent level of visual & commercial standards while maintaining customer service engagement Develop and coach talents and provide onboarding training to new colleagues Organize, provide, and carry out the visual & commercial upskilling for you and your colleagues Complete Visual Competencies & Commercial 4 All trainings based on Regional & Sales Market learning and development goals Support Sales Market and Area teams with expansion (store projects) needs Visual & Commercial Execution Execute the visual & commercial curation & styling for the store based on the commercial calendar, allocation, store activation plan and fashion trends according to mood boards and direction from the visual & commercial guidelines Carry out sample picking best practice routines including stockroom garment quantities, accessories, and shoes to create clear trends and stories according to guidance Secure window & styling execution to create inspirational and commercial customer experience Provide good customer flow by maintaining commercial layout and fixtures for the best trend story placement Maintain price signs in windows and throughout the store following guidelines according to Global strategy and Sales Market requirements Ensure all lighting is working correctly in collaboration with Facilities Management to highlight products and display forms Maintain and care for all display forms and interior material with sustainability in mind Ensure store navigation is maintained and up to date according to latest guidelines and store layout Ensure adequate quantities of sale materials and other activity including POS material per local routines Keep sales floor and back of house clean, organized, and safe according to local security guidelines Who You Are You are curious and creative; proactive, solution-focused, flexible, with effective communication skills to work cross-functionally You have fashion interests and some leadership skills to apply visual and commercial experience in a dynamic environment You are solution-focused to improve product presentation and commercial execution in store You have knowledge of visual, commercial, and operational best practices, routines, and tools You know how to manage, follow-up and act on selling equation and weekly sales reports Why You’ll Love Working at H&M We value diverse backgrounds and are inclusive We are a values-driven organization guided by seven values You’ll have access to Colleague Resource Groups for networking You’ll be part of an inclusive company where you’re encouraged to be yourself You will have access to a large global talent community for career growth We support wellbeing with comprehensive benefits including health insurance, wellness and family support, retirement plan, paid leave and time off, and a community day You’ll be able to express your personal style with employee discount on H&M Group brands Compensation: expected base salary range is $22.14-$26.79 hourly EEOC Code: SLS Pay Status: Non-Exempt, Hourly This job posting highlights the most critical responsibilities and requirements of the job and is not all-inclusive. There may be additional duties assigned at the company’s discretion. Note: This refined description preserves the original information while ensuring formatting uses only allowed tags. #J-18808-Ljbffr