Visual Merchandiser- Solano Town Center Job at H&M in Fairfield

About the Role

As a Visual Merchandiser, you contribute to an inspiring, elevated, and consistent customer experience by implementing visual standards and commercial excellence. You will be responsible for executing the visual, commercial, and styling curation according to visual & commercial guidelines for the store. You will also use your trend and competitor awareness to provide colleagues with the correct information, coach, upskill and develop the store team to contribute to a great customer experience.

A Day in the Life

Working at H&M means no two days are ever the same, but a typical day will include the following responsibilities:

• Contribute to the total OMNI customer experience in your store by ensuring visual and commercial curation according to guidelines (Indirect)
• Represent the H&M Brand positively during customer interactions (Direct)
• Organize and plan workload according to store activation plan and adapt based on business needs in collaboration with Store Management and Area Visual Manager
• Launch and maintain the latest global campaigns and sale activities on time according to Brand Standards
• Ensure good garment care, stock levels, and provide input on allocation to Store Management and Area teams
• Perform sales KPIs follow-up, identify and prioritize visual & commercial opportunities with Store Management
• Create actions to increase customer satisfaction to reach sales targets and store goals
• Follow procedures and best practices for OMNI services, operational routines, and legal requirements with the Store team

Fashion & Trend Awareness

Keep up-to-date with fashion scene, trends, tendencies, styles, products, brands, competitors, and relevant influencers. Plan time for trend awareness to understand trend theory and mood boards for styling techniques and product presentation to anticipate customer needs and enhance the shopping experience.

Team & Development

Share, inspire and educate store teams, keep them updated with seasonal changes, fashion trends, visual & commercial information, in-store communication, including price perception. Coach and develop the Store team’s visual and commercial skills to ensure high quality of product & presentation. Support and develop daily routines and best practices for the Store team to maintain a consistent level of visual & commercial standards while maintaining customer service engagement. Develop and coach talents and provide onboarding training to new colleagues. Organize and carry out visual & commercial upskilling for you and your colleagues. Complete Visual Competencies & Commercial 4 All trainings based on Regional & Sales Market development goals. Support Sales Market and Area teams with expansion needs.

Visual & Commercial Execution

• Execute the visual & commercial curation & styling for the store based on the calendar, allocation, activation plan and fashion trends according to mood boards and guidelines
• Carry out sample picking routines including stockroom quantities and accessories to create clear trends and stories
• Ensure window & styling execution to create inspirational and commercial customer experiences
• Provide good customer flow by maintaining commercial layout and fixtures for the best trend story placement
• Maintain price signs in windows and throughout the store following global strategy and market requirements
• Collaborate with Facilities Management to ensure lighting highlights products and display forms
• Maintain display forms and interior materials with sustainability in mind
• Coordinate store navigation with Area Visual Manager according to guidelines and layout
• Ensure sufficient quantities of sale items and POS material according to local routines
• Keep sales floor and back of house clean, organized, and safe according to local security guidelines

Qualifications

• Curious and creative personality; proactive, solution-focused, flexible, with effective cross-functional communication
• Interest in fashion with leadership potential; able to apply visual and commercial experience in a dynamic environment
• Experience in improving product presentation and in-store execution
• Good knowledge of visual, commercial, and operational best practices, routines, and tools
• Ability to manage, follow up, and act on selling equations and weekly sales reports

Why You’ll Love Working at H&M

• Value diverse backgrounds and an inclusive, values-driven culture
• Access to Colleague Resource Groups for community and networking
• Global talent community with opportunities for growth
• Comprehensive benefits including health, wellness, retirement plan, and paid leave
• Employee discount across H&M Group brands

Additional Information

Compensation: base salary range is $19.78 - $23.58 hourly

EEOC Code: SLS • Pay Status: Non-Exempt, Hourly

• This job posting highlights the most critical responsibilities and requirements and may include additional duties at the company’s discretion.
• H&M may pay more or less than the posted range depending on qualifications. The range may be modified in the future.

We are committed to providing reasonable accommodations for applicants with disabilities. If you require assistance during the application process, please contact us via the provided EEO link.

Benefits: All employees receive a staff discount and access to the H&M Incentive Program (HIP). Local markets may offer additional benefits. See company materials for details.

Inclusion & Diversity: H&M Group is committed to inclusive, diverse workplaces and encourages applications from all backgrounds.

Company Description: H&M offers fashion and inspiration with a focus on sustainability and value.

Seniority level

• Not Applicable

Employment type

• Full-time

Job function

• Other
• Industries: Retail

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