Method Recruiting, a 3x Inc. 5000 company is hiring: Paid Media Manager in Aubur

OVERVIEW OF THE POSITION

The eCommerce Manager will own the strategy, performance, and execution of our client’s direct-to-consumer (DTC) website and digital retail channels. This role requires a data-driven marketer with a deep understanding of eCommerce operations, digital merchandising, customer experience optimization, and cross-functional collaboration.

KEY RESPONSIBILITIES:

Site Strategy & Optimization

• Own and manage website and associated eCommerce platforms.

• Develop and execute strategies to drive site traffic, conversion, AOV, and revenue growth.

• Oversee the website merchandising strategy, promotions calendar, and product launch rollouts.

• Work with UX/UI and dev partners to optimize site functionality and customer journey.

Digital Marketing & Analytics

• Partner with agencies on paid media, SEO/SEM, and affiliate efforts to support acquisition and retention.

• Leverage analytics tools (e.g., GA4, BigCommerce, heatmaps) to measure performance, derive insights, and recommend enhancements.

• Track KPIs including traffic, conversion rate, ROAS, CAC, and CLTV.

Product & Content Management

• Oversee product content, pricing, availability, and categorization in the eCommerce platform

• Ensure alignment of digital product presentation with their brand and technical accuracy.

• Manage digital assets including product photos, banners, and descriptions in coordination with internal teams.

Cross-functional Collaboration

• Liaise with Product, Sales, Customer Service, and Operations to support promotions, product availability, and fulfillment.

• Coordinate with warehouse and logistics teams to ensure DTC readiness and customer satisfaction.

• Collaborate with IT on integrations and technical improvements. Customer Experience & Support

• Drive initiatives to improve post-purchase experience, reduce returns, and boost customer loyalty.

• Oversee review generation, FAQ resources, and content that supports product education and engagement.

REQUIRED SKILLS, BEHAVIORS AND EXPERIENCE:

• Bachelor's degree in marketing, business, or a related field.

• 3+ years of experience in e-commerce management, digital marketing, or related fields.

• Strong understanding of e-commerce operations and best practices, including inventory management, order fulfilment, and customer service.

• Experience developing and executing digital marketing campaigns across multiple channels, including email, social media, and search engine marketing.

• Strong analytical skills and experience working with e-commerce sales data.

• Excellent communication skills and ability to collaborate with cross-functional teams.

• Strong project management skills and ability to manage multiple projects simultaneously.

• Experience with e-commerce platforms such as BigCommerce, Shopify, or Magento preferred.

Benefits:

Competitive base salary in the industry. Health/Medical insurance. 10 paid holidays per year and two weeks’ vacation. 401K Plan