Creator Operations Manager, Local Services - USDS Job at TikTok in Los Angeles

Creator Operations Manager, Local Services - USDS

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Overview

The Local Services team is dedicated to delivering innovative support for core TikTok products, such as TikTok and Lemon8. The team manages location-based databases and services with the goal of helping local businesses—including small business owners, beauty services, hotels, and restaurants—connect with millions of users. By addressing unmet needs, the team plays a vital role in supporting and growing our community.

Responsibilities

• Review, select, onboard, and manage lifestyle creators (e.g. Food, Travel), helping these creators enhance their content creation and transaction capabilities.
• Develop and implement strategies to drive creator growth, engagement, and monetization opportunities.
• Use dashboards to understand portfolio performance of influencers, and derive data insights for creator growth strategies.
• Manage partnerships, performance analytics, and platform compliance to optimize creator success.
• Collaborate with cross-functional teams to streamline operations and scale creator programs effectively.
• Support the For You Page operation of Local Services content, creator traffic, and campaign related operations.

Qualifications

• Minimum Qualifications:
• Bachelor\'s degree or above.
• 3 years of experience in agency creator management, creator strategy, or "in-house" creator/Influencer operations.
• Outstanding communication and demonstrated experience in cross functional collaboration.
• Able to derive insights from data.
• Preferred Qualifications:
• Experience working with global cross functional teams.
• Candidates for this position must be legally authorized to work in the United States. This position is not eligible for visa sponsorship or support.

About USDS

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. U.S. Data Security ("USDS") is a subsidiary of TikTok in the U.S. This new, security-first division was created to bring heightened focus and governance to our data protection policies and content assurance protocols to keep U.S. users safe. Our focus is on providing oversight and protection of the TikTok platform and U.S. user data, so millions of Americans can continue turning to TikTok to learn something new, earn a living, express themselves creatively, or be entertained. The teams within USDS span across Trust & Safety, Security & Privacy, Engineering, User & Product Ops, Corporate Functions and more.

Data Security Statement

This role requires the ability to work with and support systems designed to protect sensitive data and information and will be subject to strict national security-related screening.

Why Join Us

Inspiring creativity is at the core of TikTok\'s mission. Our innovative product is built to help people authentically express themselves, discover and connect. Our global, diverse teams make that possible. We strive to do great things with great people and foster an "Always Day 1" mindset to achieve meaningful breakthroughs for ourselves, our company, and our users.

Diversity & Inclusion

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. We are committed to celebrating diverse voices and creating an environment that reflects the communities we reach.

USDS Reasonable Accommodation

USDS is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities or other protected characteristics. If you need assistance or a reasonable accommodation, please reach out to us at tinyurl.com/USDS-RA.

Job Information

For Pay Transparency: The base salary range for this position in the selected city is $83,600 - $192,534 annually. Compensation may vary outside this range based on factors including qualifications, skills, competencies, experience, and location.

Base pay is one part of the Total Package. This role may be eligible for additional discretionary bonuses/incentives and restricted stock units. Benefits vary by location and include medical, dental, and vision insurance, 401(k) with match, paid parental leave, disability coverage, life insurance, wellbeing benefits, and paid time off. The Company reserves the right to modify or change these programs at any time, with or without notice.