Service Writer Job at KanEquip, Inc. in Ellsworth

Overview

Service Writer at KanEquip, Inc.

KanEquip-Ellsworth has an immediate opening for a Service Writer to assist the Service Manager with administrative duties and repair orders for agriculture and construction equipment.

Location: Kansas, United States

Salary: $24.30 - $27.60 per hour

Posted: 2 days ago

Responsibilities

• Coordinating with the Service Manager to assign jobs to technicians in the service department according to their skill and knowledge.
• Assisting in supervision of technicians and ensuring excellent customer experience.
• Communicate clearly with customers regarding service work and billing.
• Maintaining a positive and professional working relationship with the service team, other dealership staff and vendors.
• Completing forms for service operations and warranty in a timely and accurate manner.
• Promoting teamwork and communication through effective interaction with team members.
• Managing service trucking and sales logistics.
• Experience in an agriculture equipment service department or an agricultural equipment dealership.
• Expertise with computer systems, including MS Office and internet-based applications.
• Ability to work seasonal extended hours during the week or weekends.
• Acceptable motor vehicle status—current driver's license, and ability to operate a motor vehicle. Ability to travel to company meetings and training events as needed.
• Great customer service skills.
• Knowledge of agricultural operations; farming background preferred.
• Solid diagnostic and problem-solving skills.
• Strong communication and interpersonal skills with customers and employees.

Qualifications

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Other
• Industries: Farming

Job code: 1000043

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