Lead AI UX/UI Designer - (Hybrid) Job at GEICO in San Francisco

Overview Lead AI UX/UI Designer - (Hybrid) at GEICO. This role is hybrid with on-site requirements three days per week at one of these locations: Chevy Chase, MD; Chicago, IL; Palo Alto, CA; Fredericksburg, VA; Seattle, WA; Manhattan, NYC. GEICO is looking for an accomplished, customer-obsessed, and results-oriented Lead AI UX/UI Designer. The ideal candidate will bring experience designing user experiences and UI that leverage generative AI platforms. You will collaborate with business owners, engineers, data scientists and product management to lead design programs across research, requirements, user workflows, interface design and usability studies. You will lead and mentor designers and work with product management to align priorities and engineering backlogs. You will stay informed about the evolving AI landscape to advance UX/UI practices and will be part of a multi-disciplinary design and research team that values people, human-centered design and a growth mindset. Base pay range: $130,175.00/yr - $212,175.00/yr Responsibilities Collaborates with product, engineering, and business teams to uncover customer and business needs Translates complex ideas into understandable concepts and solutions that evolve and enhance the product experience Understands and navigates the emerging fields of ML, AI and Generative AI to establish scalable frameworks that advance the practice of UX and UI design Advocates for a responsible and ethical approach to AI in our products and services Manages shifting priorities to provide clear direction and input on product prioritization and early product definition Advocates for the customer through human-centered design methods, including discovery, research, and user testing Facilitates and participates in workshops with internal and external stakeholders to align with business needs Creates process and user flows, wireframes, journey maps, and user interface specifications Delivers design assets for acceptance, development, and delivery to market in partnership with engineering Teaches, mentors and guides designers Basic Qualifications 8+ years of experience with User Experience design 3+ years of experience with agentic, virtual agent or similar products Preferred Qualifications Experience designing for cross-channel e.g. responsive web and native mobile interfaces Experience working collaboratively with AI/ML and Data Science teams Experience working with multi-modal Generative AI platforms Demonstrate ability to work across design processes e.g. user research, user experience design, UI design and specifications Experience leading project teams of multiple designers within agile development environments Solid knowledge of ML, AI and Generative AI systems and capabilities Ability to collaborate with Product Management, Engineering and Operations teams Effective communication and storytelling skills Ability to work autonomously with minimal direction Proficiency with design tools (e.g., Figma) to deliver concepts and enable successful collaboration across teams Familiarity with working in an established design system within agile development teams Annual Salary $130,175.00 - $212,175.00 Notes The above annual salary range is a general guideline. GEICO will not sponsor a new applicant for employment authorization for this position at this time. The GEICO Pledge Great Company: At GEICO, we help customers through life’s twists and turns. Our mission is to protect people when they need it most and we’re evolving to stay ahead of their needs. Great Careers: We offer a career where you can learn, grow, and thrive through development programs, certification assistance, mentorship, and coaching. Great Culture: We foster an inclusive culture of shared success, rooted in integrity and a winning mindset. Great Rewards: We offer compensation and benefits to enhance well-being and financial future. Includes Total Rewards, 401K with 6% match, incentives, tuition assistance, mental health support, fertility/adoption assistance, and flexible work arrangements. As part of our culture, GEICO emphasizes employee engagement and recognition programs that reward positive impact on customers. #J-18808-Ljbffr