ByEmployers.com
ByEmployers.com is hiring: Sr UX Content Strategist in Grapeville
ByEmployers.com, Grapeville, PA, US, 15634
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Location: This position is located at our Dublin, OH campus with hybrid flexibility.
Overview The UX Content Strategist will plan the content strategy for our solutions, including form of delivery, governing the usefulness and usability of content, ultimately driving the intended experience, behaviors and business goals we set to achieve. The UX Content Strategist will work closely with the product design and delivery teams to bring the vision of the solution to life.
What youll do Collaborate with various teams including UX Design, Content Writing, Experience, Product Management, and Marketing to achieve organizational goals and objectives.
Audit and assess current state content and ecosystems, identifying strengths, weaknesses, gaps, inconsistencies and opportunities.
Inform and influence information architecture, site navigation and user experience for new applications, owning content-driven site narrative and experiences.
Develop flexible and intelligent content structures and experiences including mapping keyword-based content structures.
Using a mix of quantitative and qualitative data, implement strategies that are intended to deliver/achieve business goals.
Work collaboratively with Marketing and UX team to create best practices protocol, content templates, and author content training manual.
Create and maintain product taxonomies, metadata frameworks, page-level content types/models and content migration plans; manage an editorial calendar of future releases taking product, channels and stakeholders into consideration.
Design and implement content creation and governance workflows and documentation.
All other duties as assigned.
Qualifications 5+ years of experience leading content strategy in a professional services environment
Exceptional organizational skills, with the ability to bring structured thinking to a variety of tools and templates
Demonstrated enthusiasm for and understanding of content creation, including best practices and emerging trends
Strong understanding of content and design principles and how to apply them to the service-based industry
Ability to work on multiple projects simultaneously and prioritize workload
Demonstrated experience with interaction design, user experience principles, information architecture and the digital content ecosystem
Experience working with user journeys, personas and research
Passion for great storytelling and systems thinking
Experience in omni-channel strategic development preferred
Experience in the healthcare industry preferred
Protect and take care of our company and members data every day by committing to work within our company ethics and policies
Strong administrative/technical skills; Comfort working on a PC using Microsoft Office (Outlook, Word, Excel, PowerPoint), IM/video conferencing (Teams and Zoom), and telephones efficiently.
Trustworthy and accountable behavior, capable of viewing and maintaining confidential information daily.
Reasonable Accommodation: Should you require reasonable accommodation(s) to participate in the application/interview/selection process, or in order to complete the essential duties of the position upon acceptance of a job offer, click here to submit a recruitment accommodation request.
Recruiting Scams: Unfortunately, scams targeting job seekers are common. To protect our candidates, we want to remind you that authorized representatives of Quantum Health will only contact you from an email address ending in @quantum-health.com. Quantum Health will never ask for personally identifiable information such as Date of Birth (DOB), Social Security Number (SSN), banking/direct/tax details, etc. via email or any other non-secure system, nor will we instruct you to make any purchases related to your employment. If you believe you\'ve encountered a recruiting scam, report it to the Federal Trade Commission and your state\'s Attorney General.
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Seniority level Mid-Senior level
Employment type Full-time
Job function Marketing, Public Relations, and Writing/Editing
Industries Staffing and Recruiting
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