Afton House Inn
As a Guest Service Representative and Marketing Coordinator, your responsibilities will include:
Guest Services Duties:
Checking in and out hotel guests Answering phones Taking phone and online reservations for dining, lodging and public cruises Responding to email inquiries for dining, lodging and public cruises reconciling Expedia, Hotels.com and other 3rd party reservations on the 1st of the month Providing exceptional customer service to our guests Helping with breakfast service. Serving breakfast and clearing plates Marketing Tasks:
Creating email campaigns through Constant Contact for our upcoming events Posting events on Facebook and Instagram Creating flyers for in-house promotions and social media through Canva Cold Calling prospective clients and sending out promotional materials Helping event coordinator with wedding fairs and community expos and events Work schedule Monday to Friday Weekend availability 8 hour shift Day shift Night shift Supplemental pay Tips Other Benefits Flexible schedule Paid time off
Guest Services Duties:
Checking in and out hotel guests Answering phones Taking phone and online reservations for dining, lodging and public cruises Responding to email inquiries for dining, lodging and public cruises reconciling Expedia, Hotels.com and other 3rd party reservations on the 1st of the month Providing exceptional customer service to our guests Helping with breakfast service. Serving breakfast and clearing plates Marketing Tasks:
Creating email campaigns through Constant Contact for our upcoming events Posting events on Facebook and Instagram Creating flyers for in-house promotions and social media through Canva Cold Calling prospective clients and sending out promotional materials Helping event coordinator with wedding fairs and community expos and events Work schedule Monday to Friday Weekend availability 8 hour shift Day shift Night shift Supplemental pay Tips Other Benefits Flexible schedule Paid time off