Video Technician Job at Integrated Resources Inc. in San Jose
Integrated Resources Inc., San Jose, CA, United States
Integrated Resources, Inc is a premier staffing firm recognized as one of the tri-states most well-respected professional specialty firms. IRI has built its reputation on excellent service and integrity since its inception in 1996. Our mission centers on delivering only the best quality talent, the first time and every time. We provide quality resources in four specialty areas: Information Technology (IT), Clinical Research, Rehabilitation Therapy and Nursing.
Job Description Seeking personnel to perform various overnight technical tasks in an Operations Center environment including tracking incidents, troubleshooting and communicating ticket status.
Candidate should have some understanding of content and programming rights whether video, music, games or books. Candidate will monitor video feeds, check VOD playback and metadata, update via ticket system any issues that arise and possibly escalating to on-call teams. Should have the ability to follow instructions on how to provide basic troubleshooting and/or triage systemic issues. Strong attention to detail, organization and communication is important as well as the ability to work weekends, evenings and various shifts.
Experience working in content or media industry such as Google Play, iTunes, Amazon or traditional broadcast is beneficial. Working in fast-paced environments where issues need to be addressed quickly and reported immediately is also very important.
Qualifications College student and/or graduate is preferable but not mandatory
- Experience with Windows or Mac based computers
- Exposure to a broad range of televised programming including broadcast, cable, advertisements and infomercials is a daily duty.
- Ability to work various hours as well as weekends, evenings and holidays is expected.
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In Summary: Candidate will monitor video feeds, check VOD playback and metadata, update via ticket system any issues that arise and possibly escalating to on-call teams . Strong attention to detail, organization and communication is important as well as the ability to work weekends, evenings and various shifts . College student and/or graduate is preferable but not mandatory .
En Español: Integrated Resources, Inc. es una empresa de personal líder reconocida como una de las firmas especializadas profesionales más respetadas del tri-estado. IRI ha construido su reputación sobre un excelente servicio e integridad desde sus inicios en 1996. Nuestra misión se centra en entregar solo el mejor talento de calidad, la primera vez y cada vez. Proporcionamos recursos de calidad en cuatro áreas especiales: Tecnología de Información (IT), Investigación Clínica, Terapia de Rehabilitación y Enfermería. Descripción de trabajo Buscando personal para realizar varias tareas técnicas durante la noche en un entorno Centro de Operaciones incluyendo rastrear incidentes, solucionar problemas y comunicar el estado de los boletos. El candidato debe tener cierta comprensión de los derechos de contenido y programación de video, música, juegos o libros. Qualificaciones Estudiante universitario y/o graduado es preferible, pero no obligatorio - Experiencia con computadoras basadas en Windows o Mac - Exposición a una amplia gama de programación televisiva que incluye la difusión, el cable, los anuncios e infomerciales es un deber diario.
Job Description Seeking personnel to perform various overnight technical tasks in an Operations Center environment including tracking incidents, troubleshooting and communicating ticket status.
Candidate should have some understanding of content and programming rights whether video, music, games or books. Candidate will monitor video feeds, check VOD playback and metadata, update via ticket system any issues that arise and possibly escalating to on-call teams. Should have the ability to follow instructions on how to provide basic troubleshooting and/or triage systemic issues. Strong attention to detail, organization and communication is important as well as the ability to work weekends, evenings and various shifts.
Experience working in content or media industry such as Google Play, iTunes, Amazon or traditional broadcast is beneficial. Working in fast-paced environments where issues need to be addressed quickly and reported immediately is also very important.
Qualifications College student and/or graduate is preferable but not mandatory
- Experience with Windows or Mac based computers
- Exposure to a broad range of televised programming including broadcast, cable, advertisements and infomercials is a daily duty.
- Ability to work various hours as well as weekends, evenings and holidays is expected.
#J-18808-Ljbffr
In Summary: Candidate will monitor video feeds, check VOD playback and metadata, update via ticket system any issues that arise and possibly escalating to on-call teams . Strong attention to detail, organization and communication is important as well as the ability to work weekends, evenings and various shifts . College student and/or graduate is preferable but not mandatory .
En Español: Integrated Resources, Inc. es una empresa de personal líder reconocida como una de las firmas especializadas profesionales más respetadas del tri-estado. IRI ha construido su reputación sobre un excelente servicio e integridad desde sus inicios en 1996. Nuestra misión se centra en entregar solo el mejor talento de calidad, la primera vez y cada vez. Proporcionamos recursos de calidad en cuatro áreas especiales: Tecnología de Información (IT), Investigación Clínica, Terapia de Rehabilitación y Enfermería. Descripción de trabajo Buscando personal para realizar varias tareas técnicas durante la noche en un entorno Centro de Operaciones incluyendo rastrear incidentes, solucionar problemas y comunicar el estado de los boletos. El candidato debe tener cierta comprensión de los derechos de contenido y programación de video, música, juegos o libros. Qualificaciones Estudiante universitario y/o graduado es preferible, pero no obligatorio - Experiencia con computadoras basadas en Windows o Mac - Exposición a una amplia gama de programación televisiva que incluye la difusión, el cable, los anuncios e infomerciales es un deber diario.