Country Music Hall Of Fame and Museum
Social Media Coordinator Job at Country Music Hall Of Fame and Museum in Nashvil
Country Music Hall Of Fame and Museum, Nashville, TN, US, 37247
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Description
Job Type : Full-time
Social Media Coordinator : FLSA Classification: Full-Time, Exempt
The Country Music Hall of Fame and Museum, Marketing Department
Company Overview : Located in the heart of downtown Nashville, the Country Music Hall of Fame and Museum documents and interprets the history of country music – a musical genre and culture central to the identity of the city, the state, and the nation.
The Museum collects artifacts that illustrate the evolving history and traditions of country music and provides diverse learning opportunities through educational programs, publications, and exhibitions.
What We Offer for Full-Time Staff :
Medical, Dental, Vision, Life Insurance Options
Competitive Pay
Paid Vacation and Sick Days
Paid Holidays (13) and Floating Holidays (2)
401(K) with Up to 3% Employer Match
Employee Assistance Program (Free Counseling and Legal Services)
Eligibility for Public Service Student Loan Forgiveness
FREE 24/7 Downtown Parking and Transit Benefits
Continuing Professional Offerings
Complimentary Museum Admission (For Yourself, Family, and Friends)
Reciprocal Partnerships with Local Venues
Up to 25% Discount in Retail Stores and Onsite Restaurant Venues
Opportunities to Attend Exhibit Openings, Concerts and Special Events
Employee Engagement Activities and Opportunities
FSA and Dependent Care Options
Dog Friendly Work Environment
Volunteering and Community Engagement Opportunities
Departmental Overview : The Marketing Department leads all marketing strategies for one of the most visited museums in America by developing and executing marketing campaigns, creating engaging content, and analyzing performance to optimize results.
Position Overview : Reporting to the Senior Social Media Manager, the Social Media Coordinator will play an integral role in executing the digital operations and digital distribution of content and campaigns within the Marketing Department.
This position is responsible for scheduling and publishing content, engaging with audiences, and supporting social campaigns across platforms for the Country Music Hall of Fame and Museum, Hatch Show Print, CMA Theater, Haley Gallery, and Historic RCA Studio B.
Job Duties Include :
Content Distribution: Manage the day-to-day digital content distribution with primary focus on social media platforms.
Content Creation: Produce and publish organic Reels and Instagram Stories, ensuring timely posting and brand consistency.
Social Media Engagement: Supervise all social media interactions between customers/fans and the Museum, ensuring timely and positive engagement that reflects the organization’s established tone and voice.
Social Media Research: Stay up to date on emerging social media trends, best practices, and technology.
Data and Analytics: Measure the success of social media campaigns and report findings with clear insights, compelling justifications, and actionable recommendations.
Partnerships: Execute influencer and marketing partnerships by coordinating deliverables and ensuring content aligns with brand standards and campaign goals.
Requirements :
Bachelor's Degree in Marketing, Digital, Communications or related field are required.
Minimum of 1 year social media marketing experience is preferred (including internships).
Proficiency in capturing and editing short-form video content for social media platforms, including Reels, TikToks, and Stories, with attention to pacing and brand consistency.
Excellent knowledge of MS Office, social media marketing software, and online applications (Sprout, Meta Business Suite, YouTube Creator Studio, TikTok studio) are required.
Able to exercise discretion and keep strictest levels of confidentiality.
Periodic nights and weekends are required for Museum or industry/community events.
Preferred Qualifications :
Prior museum, hospitality, tourism, nonprofit, publishing, digital content, agency, or related experience is preferred.
Basecamp and Canva experience preferred.
Key Qualifications (Knowledge, Skills & Abilities) :
Highly innovative and strategic, self-starter with strong business acumen
Excellent analytical, critical thinking, and problem-solving skills
Ability to prioritize, multi-task and be very flexible in a fast paced, dynamic environment
Excellent oral and written communication skills, including email communication and small group presentations
Ability to work individually and with cross-functional teams to develop consensus within diverse groups and drive results
Highly organized, detail-oriented, and possesses outstanding follow-through skills
Must be a team player
Process development skills, ability to keep work moving effectively while minimizing problems and delays
Positive attitude and desire to work collaboratively with colleagues and management
Notes to Applicant : The Country Music Hall of Fame and Museum is an equal opportunity employer. We respect the varied attributes, characteristics, and perspectives that make each person unique. The museum promotes an environment of respect, communication, and understanding, while actively providing opportunities for all employees of all backgrounds the skills, experience, and information necessary to succeed.
The museum does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy, childbirth and related medical conditions), national origin, political affiliation, gender identity, sexual orientation, disability, genetic information or characteristics, age, membership in an employee organization, military or veteran status, or other non-merit factor.
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