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Ernst & Young Advisory Services Sdn Bhd

Ernst & Young Advisory Services Sdn Bhd is hiring: Studio+ Marketing and Communi

Ernst & Young Advisory Services Sdn Bhd, San Diego, California, United States

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Studio+ Marketing and Communications Lead - Manager

Role Overview

We are seeking a strategic Marketing & Communications Leader to define and execute messaging strategy for a high-impact client engagement. This role will oversee a global, distributed team driving customer experience, digital engagement, and marketing communications across multiple channels. The ideal candidate is equally adept at crafting compelling narratives and guiding execution in a fast-paced, AI-enabled environment.

Key Responsibilities

  • Messaging Strategy: Define and drive the messaging architecture across campaigns, digital properties, and customer communications to ensure clarity, consistency, and impact.
  • Team Leadership: Lead, inspire, and mentor a blended global team of writers, designers, digital strategists, and MarCom specialists in a decentralized, AI-driven work environment.
  • Integrated Marketing Execution: Oversee campaign development, AI-enabled asset creation, web/digital design, customer, stakeholder, and employee communications.
  • Client Partnership: Act as a trusted advisor to client marketing, communications, and customer experience leaders, balancing creativity with regulatory and organizational requirements.
  • Practice Growth: Play a key role in building our West Coast marketing capability, shaping team culture, attracting talent, and developing new offerings.
  • Innovation: Leverage AI-driven marketing tools and approaches to accelerate content production, personalization, and campaign effectiveness.
  • Quality & Compliance: Ensure all outputs meet brand standards, regulatory requirements, and high levels of creative and messaging excellence.

Qualifications

  • 10+ years of experience in marketing, communications, creative leadership, or customer experience roles.
  • Proven track record leading messaging and creative strategy for complex, regulated, or global organizations.
  • Experience managing large global teams in distributed, hybrid, or offshore/onshore models.
  • Demonstrated ability to balance strategic oversight with hands‑on direction.
  • Expertise across campaign development, messaging frameworks, digital/UX design, branding, social media, and media activation.
  • Strong client‑facing presence with the ability to influence senior stakeholders and translate complex requirements into compelling communications.
  • Passion for mentoring and developing marketing talent.
  • Curiosity and/or experience in AI‑driven marketing and creative technology.
  • Bachelor’s degree in Marketing, Communications, Design, or related field; advanced degree a plus.

What We Offer

  • Opportunity to lead messaging and MarCom transformation for a high‑profile engagement.
  • A platform to grow a West Coast Marketing practice.
  • A collaborative culture that values creativity, innovation, and client impact.
  • Access to cutting‑edge AI and digital marketing tools to push the boundaries of communications work.
  • Comprehensive compensation and benefits package, including base salary range $128,400‑235,300, medical and dental coverage, 401(k), and paid time off options.

EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY’s Talent Shared Services Team (TSS) or email the TSS at ssc.customersupport@ey.com .

EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law.

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