Mashreq Bank is hiring: School Receptionist – Parent Communication & Record Keep

Job Summary

Progressive Technology is seeking a dedicated and organized School Receptionist to manage front-desk responsibilities for one of our educational clients. This role serves as the first point of contact for parents, students, and visitors, ensuring smooth communication and accurate record maintenance in a school environment. The ideal candidate will be friendly, efficient, and professional, with a strong sense of confidentiality and the ability to handle multiple tasks in a fast-paced academic setting.

Key Responsibilities

• Greet and assist parents, students, and visitors in a professional and courteous manner.
• Manage incoming calls, emails, and messages, ensuring timely and appropriate responses.
• Maintain student attendance records and update administrative databases regularly.
• Schedule and coordinate parent-teacher meetings, school tours, and administrative appointments.
• Handle daily correspondence, notices, and school circulars.
• Maintain confidentiality of student and staff information.
• Support school administrative staff with documentation and clerical tasks.
• Handle inquiries regarding school policies, admissions, and general information.
• Maintain an organized reception area that reflects the school's welcoming culture.
• Assist with issuing ID cards, student records, certificates, and related documentation.

Required Skills and Qualifications

• High school diploma or equivalent required; additional certification in office administration is a plus.
• Excellent communication skills in English, both verbal and written.
• Proficiency in MS Office (Word, Excel, Outlook) and basic school management systems.
• Strong organizational and multitasking abilities.
• Friendly and professional demeanor with a customer service attitude.
• Ability to remain calm and efficient under pressure.
• Attention to detail and data accuracy.

Experience

• Minimum 1–2 years of receptionist, front desk, or administrative support experience preferred.
• Experience in a school, academic institution, or child-centric environment will be a strong advantage.
• Freshers with excellent communication and administrative skills may also apply.

Working Hours

• Monday to Friday: 8:00 AM to 4:00 PM
• Occasional weekend events or meetings may require availability with prior notice.
• Flexible work mode depending on school policy (Remote/On-site/Hybrid).

Knowledge, Skills, and Abilities

• Knowledge of school administrative processes and etiquette.
• Ability to handle sensitive student and family information discreetly.
• Strong interpersonal and conflict-resolution skills.
• Capable of working independently as well as in coordination with school staff.
• Comfortable with digital record-keeping and online scheduling tools.

Benefits

• Competitive salary with performance-based increments.
• Work-life balance with regular school hours.
• Opportunity to work in a respected educational environment.
• Training and career development support.
• Employee wellness and engagement programs.
• Inclusive and supportive work culture.

Why Join Progressive Technology?

At Progressive Technology, we are committed to building smarter and more connected institutions. As a part of our school operations team, you will contribute to creating an organized, responsive, and positive learning environment. Your role as a School Receptionist will be vital in ensuring seamless communication between school staff and parents, helping build trust and transparency in the education system. Join us and be a part of a meaningful and impactful journey in the education sector.

How to Apply

Interested candidates can submit their updated resume along with a brief cover letter to us with the subject line: Application for School Receptionist.
Shortlisted candidates will be contacted for a virtual or in-person interview.