Technical Writer, Diagnostic Job at ICONMA in Foster City

Our Client, an AV Manufacturing company, is looking for a Technical Writer, Diagnostic for their Foster City, CA location.

Responsibilities

• Support new-hire onboarding, employee training, and management of team objectives
• Work cross-functionally with engineering teams across client to develop and finalize troubleshooting/diagnostic processes
• Create and manage technical content for the following functional areas: Diagnostics/troubleshooting, Wiring harness information, Software programming, Post-repair bring-up, Component/vehicle calibration procedures, Fleet upgrade and rework procedures, Technical service bulletins, among others
• Ensure the accuracy of technical documentation through a cross-functional review and approval process
• Prioritize the timely release of key deliverables to support company milestones
• Project manage documentation priorities for multiple direct reports

Requirements

• Bachelor's degree with focus in Technical Writing or Automotive Technology
• 6-8 years experience as an electrical/diagnostic engineer, automotive diagnostic technician, or diagnostic technical writer
• Strong written/oral communication skills and cross-functional teamwork skills
• High attention to detail and safety acumen
• Ability to multi-task and manage a workload to achieve project deliverable deadlines
• Practical diagnostic tech or field experience, ability to comprehend schematics and electrical diagrams, and proficiency with automotive diagnostic procedures and tools
• Experience with topic-based writing concepts
• Markup language experience (HTML, XML, DITA XML, or SGML)
• Experience with XML/DITA authoring software (oXygen, XMetaL, FrameMaker, or Arbortext)
• Experience with JIRA, Github, Confluence, Adobe Creative Suite, CATIA 3DX (or similar CAD programs)
• Proficient in Adobe Illustrator, Photoshop, and Acrobat
• Knowledge of vehicle communication networking protocols (CAN/LIN/Ethernet) and tools with Unified Diagnostic Service (UDS) protocol (ISO 14229) experience
• SAE required diagnostics standards experience (i.e., SAE J1850, ISO 9141-2)
• Automotive Open System Architecture (AUTOSAR) experience
• Hands-on automotive dealership or fleet technician experience.

Why Should You Apply?

• Health Benefits
• Referral Program
• Excellent growth and advancement opportunities

As an equal opportunity employer, ICONMA provides an employment environment that supports and encourages the abilities of all persons without regard to race, color, religion, gender, sexual orientation, gender identity or express, ethnicity, national origin, age, disability status, political affiliation, genetics, marital status, protected veteran status, or any other characteristic protected by federal, state, or local laws.