Community Manager (HOA) Job at Group Jazz in Los Angeles

Join to apply for the Community Manager (HOA) role at Group Jazz in Los Angeles, CA. PMP is seeking a motivated, detailed, communicative, and personable professional to join our team.

Who We Are
PMP is an industry leading association management firm providing extraordinary services to common interest developments throughout Southern California, Arizona, Utah, Texas and Colorado. PMP delivers a boutique‑style level of service only a local management partner can offer, with the depth and breadth of support and training only seen at much larger management firms. PMP is one of the fastest growing management firms in each of our respective submarkets, providing our team members with a unique opportunity to develop and grow their careers. Our people‑centric culture attracts and retains the industry’s top talent and has served as one of our competitive advantages, driving our growth and success over the past decade and a half.

To learn more about PMP and our unique company culture, we invite you to visit our social media platforms below:

• Instagram: pmpmanage
• Facebook: pmpmanage
• LinkedIn: pmpmanagement

Position Description

Community Managers typically manage 5 to 6 associations with strong support provided by a dedicated Associate Manager, Customer Care Champions, and a full administrative team. This allows our Community Managers to stay focused on their key objectives and offer a level of service, expertise and knowledge that surpasses our client’s expectations. The assigned portfolio can span from Pacific Palisades to South Bay.

Position Duties

• Acts as or oversees the primary liaison with the Association Board of Directors and homeowners.
• Oversees the operation and administration of the Association in accordance with the management agreement and the Association’s policies and procedures.
• Performs administrative and management duties as requested by the Board of Directors and in accordance with the management agreement.
• Ensures PMP Management tools are being effectively utilized such as maintenance calendar, action item tracker, financial summaries, delinquency tracker, etc.
• Reviews monthly financial reports and financial summaries.
• Provides and/or oversees recommendations to the Association’s Board of Directors and committees on items that need to be addressed within the community.
• Sets up, attends and facilitates Board meetings as per PMP standard.
• Prepares Board packages according to PMP’s “Absolutes” and standard.
• Assists Board of Directors/Architectural Review Board with the architectural review process and/or routine inspections as necessary.
• Coordinates and/or oversees inspection of building facilities and/or common area and arranges appropriate follow‑up actions as required.
• Conducts walks/inspections of the communities as required in the management contract.
• Other duties as assigned.

Required Qualifications

• 4‑Year College Degree preferred.
• 2 Years of experience as an HOA portfolio or on‑site manager preferred.
• CMCA certification preferred.
• Extraordinary customer service skills.
• Exceptional customer service skills.
• Proficient in Microsoft Word, Excel, and Outlook.
• Able to quickly learn and understand company‑used software programs.
• Proficient in reviewing and understanding budgets and financial statements.
• Strong organizational skills.
• An honest, responsible, optimistic, and enjoyable demeanor.

Additional Requirements

• HOA or multi‑family experience desired.
• CMCA or AMS designation desired.
• Strong client relationship skills.
• Administrative/computer skills.

Location: Los Angeles, CA

Salary: $100,000.00 – $135,000.00