Fashion Advisor, Nordstrom, Topanga Job at CHANEL in Los Angeles

Overview

Fashion Advisor, Nordstrom, Topanga at CHANEL

Join to apply for the Fashion Advisor, Nordstrom, Topanga role at CHANEL. CHANEL fosters an inclusive culture that supports personal growth and collective progress. We value the perspective, experience, and potential you bring to CHANEL.

About the role

We are looking for a Fashion Advisor for our Nordstrom Topanga CHANEL Boutique with a passion for client service and fashion expertise. The Fashion Advisor will provide a superior level of service to clients, increase client conversion and retention, drive business revenue, and inspire brand loyalty. The Fashion Advisor will work alongside a diverse sales team and report to the Boutique leadership.

What impact you can create at CHANEL

• Lead the development of new customers, converting walk-in traffic to clients and brand ambassadors by creating energy, excitement and desire around the product and brand
• Optimize the client experience through prompt, professional, warm and courteous service
• Build genuine relationships with clients through thoughtful and consistent outreach
• Demonstrate a can-do attitude to constantly raise the level of service and exceed client expectations
• Take in repairs and maintain consistent follow up with clients regarding repairs and alterations

You are energized by

• The history and heritage of The House of CHANEL
• Being truly service minded
• Utilizing fashion expertise to inspire others
• Building collaborative partnerships in a team-focused environment
• Fostering a meaningful clientexperience centered around inclusion and connection
• Appreciation for art, beauty, and luxury

What you will bring to the team

• Ability to thrive in a team environment and work collaboratively
• Understanding of, and passion for client experience
• Excellent communication skills
• Foreign language skills are preferred but not required
• Passion for the House of CHANEL, its history, product offerings, and commitment to social and cultural initiatives
• Curiosity and desire to learn and grow professionally within CHANEL

Position Logistics

• Position located onsite at CHANEL Nordstrom Topanga location
• Minimum 3 years experience in Luxury Retail with a focus on All Categories; Ready to Wear, Shoes, Handbags, CJ, OA, etc.
• A flexible schedule with the ability to work nights, weekends, and some holidays
• Minimum High School Diploma
• Ability to lift 15 lbs
• Front of House Fashion: full-time in-store and in-person presence to support client sales and elevate client service
• Chanel, Inc. reserves the right to edit or make exceptions as appropriate

Compensation

• The anticipated hourly rate range for this position is $27.30 through $34.20. Base salary is one component of total compensation; other components may include additional compensation, benefits, and perks.

Benefits and Perks

• Wellbeing resources including Wellbeing Days in Retail and a Wellbeing fund
• Family and care giving benefits (parental leave, fertility support, Milk Stork, and Care.com Membership)
• Generous paid time off for vacation, holiday, sick and volunteer days
• 401K and other incentives
• Robust healthcare offerings (medical, dental, vision, MDLIVE, One Medical, FSA, HSA, EAP)
• Life insurance, disability coverage, and related benefits

Additional Information

Chanel is a private company focused on creating conditions for people to perform at their best. We value diversity and inclusion and offer Employee Resource Groups in the US. We also support CHANEL Community initiatives, sustainability efforts, arts and culture programs, Fondation Chanel, and leadership development opportunities.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Design, Art/Creative, Information Technology
• Industries: Retail and Retail Luxury Goods and Jewelry