Fashion Retail Client Advisor / Senior Fashion Retail Client Advisor - Club21 Jo

Job Responsibilities:

• Customer Service:
  • Greet and engage with customers warmly, creating a welcoming atmosphere
  • Assist customers in finding suitable products based on their needs and preferences
  • Provide personalized styling advice and recommendations
  • Handle customer inquiries and resolve issues promptly and professionally
• Fashion Advisory (Sales):
  • Achieve individual and store sales targets through effective sales techniques
  • Upsell and cross-sell products to maximize sales opportunities
  • Process sales transactions accurately and efficiently
• Product Knowledge:
  • Maintain up-to-date knowledge of products, including features, benefits, and trends
  • Educate customers on product care, fitting, and styling options
  • Stay informed about new arrivals, promotions, and store events
• Customer Relationship Management:
  • Build and maintain long-term relationships with clients to encourage repeat business
  • Maintain client records and follow up with personalized communications
  • Notify customers about new products, events, and promotions

Requirements:

• No experience welcomed.
• Proven experience in luxury fashion retail or a related field is a plus.
• Strong passion for luxury fashion and a keen sense of style.
• Exceptional interpersonal and communication skills.
• Ability to work in a fast-paced, dynamic, and high-end retail environment.
• Sales-driven with a track record of meeting or exceeding sales targets.
• Knowledge of fashion trends and luxury brands.