TekSynap is hiring: Designer (UI/UX & Customer Discovery) in Arlington

Overview

Join to apply for the Designer (UI / UX & Customer Discovery) role at TekSynap.

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Responsibilities

• Apply human-centered design to JPO DevSecOps platforms and portals.
• Develop wireframes, prototypes, and interface frameworks.
• Conduct customer discovery and stakeholder interviews.
• Improve user adoption through intuitive design and communication strategies.

Required Qualifications

• Bachelor's degree in Design, HCI, Communications, or related field.
• 5+ years UI/UX design in Agile or DevSecOps environments.
• Demonstrated experience in customer discovery and prototyping (Figma, Adobe XD, etc.).
• Strong communication and human-centered design skills.
• Secret clearance required.
• IAT Level II certification preferred.

Competencies

• Human-Centered Design (HCD) & Design Thinking
• Wireframing & prototyping (Figma, Adobe XD, Balsamiq)
• Customer discovery & user research
• Agile UX design methods
• Communication & adoption strategy

Work Environment & Physical Demands

We are seeking a Designer (UI / UX & Customer Discovery) to join our team at the F-35 Joint Program Office (JPO). TekSynap is a fast-growing high‑tech company that emphasizes timely technology and a well‑planned information management environment. We offer a full‑time competitive benefits package including health, dental, vision, 401(k), life insurance, short‑term and long‑term disability plans, vacation time, and holidays.

Location: Arlington, VA
Type of environment: Office
Noise level: Low
Work schedule: On‑site (with limited hybrid flexibility)
Amount of travel: Limited (5%)

Work Authorization / Security Clearance: US Citizenship, Active Secret clearance (Top Secret/SAP preferred).

Equal Employment Opportunity

TekSynap provides equal employment and advancement opportunities to all individuals. Employment decisions are based on merit, qualifications, and abilities. TekSynap does not discriminate on race, color, creed, religion, sex, national origin, disability, age, genetic information, or any other protected status.

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