Senior Technical Writer Job at Indegene Inc. in Indiana

Role: Senior Technical Writer

We are a technology-led healthcare solutions provider. We are driven by our purpose to enable healthcare organizations to be future‑ready. We offer accelerated, global growth opportunities for talent that’s bold, industrious, and nimble. With Indegene, you gain a unique career experience that celebrates entrepreneurship and is guided by passion, innovation, collaboration, and empathy.

Description

• Develop, write, and maintain comprehensive documentation including user guides, API references, release notes, FAQs, and online help.
• Collaborate closely with product managers, engineers, and QA teams to understand features and workflows.
• Translate highly technical concepts into clear, user‑friendly content for both technical and non‑technical audiences.
• Establish and enforce content standards, style guides, and documentation best practices.
• Work with cross‑functional teams to ensure documentation aligns with product roadmap and release cycles.
• Create structured, reusable content for multiple platforms (web, PDFs, knowledge bases, developer portals).
• Participate in peer reviews, editing, and quality assurance of technical content.
• Continuously evaluate and improve documentation processes, tools, and content strategies.

Must Have

• Bachelor’s degree in English, Communications, Computer Science, Engineering, or a related field.
• 5–8 years of proven experience as a Technical Writer, preferably in a software or SaaS environment.
• Strong ability to understand and document APIs, SDKs, and developer‑focused products.
• Proficiency with documentation tools such as MadCap Flare, FrameMaker, Confluence, or similar.
• Familiarity with version control systems (Git) and documentation workflows in agile development environments.
• Excellent writing, editing, and proofreading skills with strong attention to detail.
• Ability to manage multiple projects with tight deadlines in a fast‑paced environment.

Preferred Skills

• Experience with API documentation platforms (Swagger / OpenAPI, Postman).
• Knowledge of Markdown, HTML, XML, or DITA‑based authoring.

EQUAL OPPORTUNITY

Indegene is proud to be an Equal Employment Employer and is committed to the culture of Inclusion and Diversity. We do not discriminate on the basis of race, religion, sex, colour, age, national origin, pregnancy, sexual orientation, physical ability, or any other characteristics. All employment decisions, from hiring to separation, will be based on business requirements, the candidate’s merit and qualification. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, gender identity, sexual orientation, disability status, protected veteran status, or any other characteristics.