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Energy Jobline ZR

Marine Service Writer

Energy Jobline ZR, Lexington, Kentucky, us, 40598

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Job DescriptionJob Description

Marine Parts & Service Writer

Rock Outdoors is looking for a Service Writer for the marine department. The ideal candidate will have experience in scheduling, coordinating, and supervising service orders with technicians. They will have excellent communication and customer service skills.

Responsibilities:

● Demonstrates excellent customer service standards.

● Demonstrates courtesy, friendliness, and professionalism.

● Provide complete and accurate cost estimates for labor and parts.

●Keep detailed, accurate records on service work.

●Clearly communicate billing, inventory, warranty, or customer service issues to the marine service manager.

●Generate additional service work to drive sales and revenue to the service department.

●Responsible for walking through the services performed on the customer’s boat with each customer.

● Assists in providing efficient and friendly service at the registers, boat drop, sales floor, etc.

● Assists warranty specialist, service writers, and technicians as needed

● Maintains compliance to Rock Outdoor safety policies and procedures.

Requirements:

● Minimum of 2 years of experience working in marine service.

●Possesses excellent customer service skills, communication and listening skills.

● Possesses strong organizational skills with attention to detail.

● Able to respond appropriately to changes in direction or unexpected situations.

● Prolonged periods of standing and walking.

● Capable of lifting heavy objects with or without reasonable accommodation.

● Ability to work flexible schedule.

● Possesses strong communication skills.

● Works effectively with peers and supervisors to accomplish tasks.

● High school diploma or GED required

$13.00-$15.00 Per hour

Compensation commensurate with experience.

Full Time with benefits

Company DescriptionJoin the Rock Outdoors Team — Where Passion Meets the Water

At Rock Outdoors, we’re more than just a retail store — we’re a destination for outdoor enthusiasts, boaters, and families who live for life on the water. As a leading marine lifestyle retailer, we specialize in premium boats, marine services, and high-end gear for boating, fishing, swimming, and everything in between.

Whether you’re on the lake at sunrise or casting a line at sunset, Rock Outdoors is built for those who believe the best days are spent outside — and we’re looking for team members who share that spirit.

Why Work With Us? ✅ Passion-Driven Culture If you love boats, fishing, or the outdoors, you’ll feel right at home here. Our team members are passionate, knowledgeable, and dedicated to helping customers make the most of every adventure. ✅ Top-Tier Products, Top-Tier People We carry the best brands in boating, outdoor gear, and apparel — and we look for team members who reflect that same level of quality in their work and attitude. ✅ Room to Grow With multiple store locations and a growing footprint in the marine industry, we offer career paths in retail, service, sales, management, and marine tech roles. ✅ Family-Owned, Customer-Focused We’re proud of our roots and our community. At Rock Outdoors, you're not just a number — you're part of a team that treats people right, from employees to customers.

What We Look For: •\tA love for the outdoors, water, and adventure •\tPositive attitude and strong work ethic •\tWillingness to learn and grow •\tCommitment to top-notch customer service

Whether you're helping someone buy their first fishing boat, suiting up a family for a day on the water, or getting a customer back on the lake with expert service — you’ll make a real difference here. Apply today and be part of a company where your passion becomes your profession.Company DescriptionJoin the Rock Outdoors Team — Where Passion Meets the Water\r\n\r\nAt Rock Outdoors, we’re more than just a retail store — we’re a destination for outdoor enthusiasts, boaters, and families who live for life on the water. As a leading marine lifestyle retailer, we specialize in premium boats, marine services, and high-end gear for boating, fishing, swimming, and everything in between.\r\n\r\nWhether you’re on the lake at sunrise or casting a line at sunset, Rock Outdoors is built for those who believe the best days are spent outside — and we’re looking for team members who share that spirit.\r\n\r\nWhy Work With Us?\r\n✅ Passion-Driven Culture\r\nIf you love boats, fishing, or the outdoors, you’ll feel right at home here. Our team members are passionate, knowledgeable, and dedicated to helping customers make the most of every adventure.\r\n✅ Top-Tier Products, Top-Tier People\r\nWe carry the best brands in boating, outdoor gear, and apparel — and we look for team members who reflect that same level of quality in their work and attitude.\r\n✅ Room to Grow\r\nWith multiple store locations and a growing footprint in the marine industry, we offer career paths in retail, service, sales, management, and marine tech roles.\r\n✅ Family-Owned, Customer-Focused\r\nWe’re proud of our roots and our community. At Rock Outdoors, you're not just a number — you're part of a team that treats people right, from employees to customers.\r\n\r\nWhat We Look For:\r\n•\tA love for the outdoors, water, and adventure\r\n•\tPositive attitude and strong work ethic\r\n•\tWillingness to learn and grow\r\n•\tCommitment to top-notch customer service\r\n\r\nWhether you're helping someone buy their first fishing boat, suiting up a family for a day on the water, or getting a customer back on the lake with expert service — you’ll make a real difference here.\r\n Apply today and be part of a company where your passion becomes your profession.