Communication Officer Job at Mediabistro in Forney

Salary and Location

Salary: $49,269.76 - $69,439.11 annually
Location: Forney, TX
Job Type: Full-Time
Job Number: 202500180
Department: Police
Division: Communications
Opening Date: 06/10/2025

Description

We're on the hunt for passionate and driven professionals. Is that you? Become a part of a culture that goes beyond the ordinary; where dedication, innovation, and excellence converge to create a workplace like no other. Apply today and enter a career that aligns with your values and aspirations.

Examples of Duties

Under general supervision, processes emergency and non-emergency calls for service; dispatches police, firefighting, medical, rescue, animal control, or other emergency equipment by telephone or radio, utilizing complex technical aids, such as computer-aided dispatch systems and crime information databases; and performs related work as required.

PRIMARY DUTIES AND RESPONSIBILITIES

Answers incoming emergency and non-emergency calls and two-way radio transmissions; analyzes conflicting and / or limited location information in order to direct first responders to the emergency scene; projects positive support of the City organizations at all times.

Interviews callers and analyzes details; prioritizes calls for service and determines appropriate personnel to respond; dispatches calls for service; relays pertinent information to first responders in a concise manner; provides information and assistance to the public within the scope of authority.

Gathers, analyzes, and reports critical call information to officers and firefighters; maintains status and awareness of Police and Fire units; continuously monitors radio and phone traffic and relays updated vital information to first responders.

Performs inquiries and criminal history checks for officers through TCIC & NCIC, and initiates inquiries to other agencies for warrant confirmations or general information.

Enters data for records and reports; processes forms and record files; queries various specialized databases as required.

Notifies supervisory personnel on critical incidents; follows all Department policies and procedures to assure that first responder and citizen safety is the top priority.

Maintains confidentiality as proscribed by legal statute, agency policy, or other governing directives.

Search prisoners at the request of the Arresting Officer on an as-needed basis and assist the Detention Officers with everyday Jail tasks to include monitoring jail operations, maintaining and updating the jail log, coordinating inmate packets, and assisting with meals and / or medication(s) when Detention Officer is not on duty.

Performs other duties as assigned.

SUPERVISION EXERCISED

No direct supervision exercised.

MINIMUM QUALIFICATIONS

Possess a valid driver's license.
High school graduation or equivalent.
Completion of TCOLE Telecommunicator License Course.

SPECIAL REQUIREMENTS

Obtain TCIC / NCIC access and a CJIS Security Awareness certification within 6 months of hire.

PHYSICAL DEMANDS / WORK ENVIRONMENT

Standard office environment; occasionally exposed to conditions within jail.
Ability to sit or stand for long periods.
Ability to lift 15 pounds.

PREFERENCES

PLEASE NOTE: Complete the Work History section in full, including all relevant past employment.

• PLEASE NOTE: Complete the Work History section in full, including all relevant past employment.

EMPLOYEE BENEFITS

Medical Insurance

The city is self-insured and offers a choice of four medical plans through United Healthcare :

$6,000 Deductible HSA Plan (up to a $3,000 HRA reimbursement + HSA City Contributions)

$2,500 Deductible EPO Plan

Employee health coverage goes into effect the first day of the month following 30 days of employment. Coverage is available to all full-time employees at group rates.

Dental Insurance

The city offers a dental plan through United Healthcare Dental :

UHC DPPO

Coverage is available to all full-time employees at group rates.

Life Insurance

Basic group life insurance protection is provided to eligible full-time employees in the amount of two times the annual salary as recorded at the beginning of each year.

Voluntary products are also available to full-time employees and include supplemental life insurance, accidental death and dismemberment insurance, cancer insurance, and critical care.

Other City Paid Plans

Teladoc -All full-time employees have access to TELADOC

Short Term Disability - Provided to all full-time employees at no cost through NY Life.

Long Term Disability - Provided to all full-time employees at no cost through NY Life.

Texas Municipal Retirement System (TMRS)

All employees appointed to positions designated to work 1,000 hours or more per year must participate in the Texas Municipal Retirement System. TMRS is a qualified tax deferred retirement plan under Section 401 of the IRS. Seven percent of gross earnings are deducted each payroll as a pre-tax deduction and deposited into the member account. When an employee becomes vested and retires, the city provides 2-to-1 matching contributions.

Additional Group Benefits

Other benefits are :

Deferred Compensation plan

Direct deposit

Paid holidays

Paid vacation

Personal leave

Sick leave

Social Security

Health Savings Account

Employee Assistance Program