Huntsville Hospital is hiring: Communications Representative - Communication Cen
Huntsville Hospital, Huntsville, AL, United States, 35824
Join to apply for the Communications Representative - Communication Center - FT - 3rd Shift role at Huntsville Hospital
Answers telephones, greeting all callers in a professional manner. Responsible for facilitating referral to area physicians, hospitals and community services. Listens to requests from patients or customers and accurately dispatches requests and information to the appropriate persons. Accurately communicates and dispatches Emergency Codes utilizing the Aionex Focus system. Promptly and accurately initiates offline procedures when indicated. Responsibilities include maintaining equipment, activity logs and checklists. Answers multiple incoming telephone lines to the hospital switchboard. Obtains necessary information and transfers calls to correct department or patient room extension. Provides information to callers as appropriate
Education: High School/GED required.
Experience: Previous experience in customer service, receptionist or a dispatch role preferred.
Additional Skills/Abilities: Must possess Keyboard/PC/Windows skills. Must be able to type 25 WPM, automated telephone equipment operation skills desired. Excellent communication skills necessary. Familiarity with medical terminology desired.
Benefits and Development Opportunities: Huntsville Hospital offers a comprehensive benefits package including medical, dental, vision, life insurance, flexible spending accounts, short-term and long-term disability, retirement plans with 401K match, tuition assistance, student loan reimbursement, on-site training, employee discounts, and more. The hospital is a certified Primary Stroke Center, a Level 1 Trauma Center and offers a Nurse Residency Program. We are committed to a diverse environment and are an equal opportunity employer.
Learn More About Huntsville Hospital Health System
- Careers: https://careers.hhsys.org/careers-home
- Benefits: https://careers.hhsys.org/us/en/benefits
- Education & Professional Development: https://www.huntsvillehospital.org/education
- Life In Huntsville: https://www.huntsvillehospital.org/about-huntsville-al