GoldOller Real Estate Investments is hiring: Assistant Community Manager in Fort
GoldOller Real Estate Investments, Fort Wayne, IN, United States, 46804
Join to apply for the Assistant Community Manager role at GoldOller Real Estate Investments
Base pay range
$45,000.00/yr - $50,000.00/yr
At GoldOller, "This is Home" isn't just our motto; it's the way we show up every day. On-site, your work is more than a job; it's the heart of our communities. It's leading with care, creating spaces where residents truly feel at home, and building relationships that last. We believe great teams thrive on support, creativity, and shared purpose, which is why we invest in your growth, celebrate innovation, and lift each other up. Ranked among the top in ORA Power Rankings and rated 4.6 on Glassdoor by our own employees, GoldOller is more than a workplace; it's a place where you belong, where your impact matters, and where your career can grow. Ready to make a difference every day? Apply today!
Responsibilities
- Provide superior customer service
- Collect rent payments and past due balances from residents
- Receive and process collections in accordance with company standards
- Maintain all resident files, ensuring completeness and accuracy of all paperwork and documentation
- Demonstrate ability to resolve resident complaints and direct pertinent issues and matters to the Community Manager
- Conduct resident move-out apartment inspections and complete deposit accountings with Community Manager’s approval
- Maintain all account records and transactions including NSF’s, rent allowances, concessions, rent increases, and other management approved debits and credits
- In Community Manager’s absence, aid in monitoring staff for the successful operation of the community
- Being thoroughly familiar with the local area and the community and what it has to offer prospective residents
- Other duties per job description
Skills Required
- Proficient in computer skills, including Microsoft Office products
- Knowledge of RealPage products preferred, including OneSite
- Possess strong multi-tasking and organizational skills
- Have a complete understanding of Fair Housing and knowledge of other laws that apply to property management, such as Fair Credit Reporting Act, Americans with Disabilities Act, Landlord Tenant Law, OSHA Standards, local and state building codes
- Able to work in a fast-paced environment with little direction
Position Requirements
- Education: High school diploma or GED. Bachelor’s degree in Marketing and/or Business preferred
- Experience: Two years + of residential property management experience as an Assistant Community Manager
- Certified Apartment Manager (CAM) or Accredited Resident Manager (ARM) a plus
- Able to work weekends
- Able to sit, stand, walk and climb stairs for long periods of time
- Able to travel and stay overnight, as needed
Perks and Benefits
- 12 Paid Holidays
- Up to 2 weeks Paid Time Off in the first year of service (grows with tenure)
- A Celebrate YOU Day (To use at your leisure, for any special occasion)
- Comprehensive Medical, Dental and Vision Plans (available after 60 days of employment)
- Company Paid Health Reimbursement Account
- Paid Parental Leave
- Company Paid Life Insurance
- Company-Matched 401(k) Retirement Savings Plan
- All-Inclusive Access to all GoldOller Property Amenities: Swimming pools, GO Chat facilities, Wellness Classes, and Fitness Centers
- Company Paid Certifications and Licensing
- And so much more
Equal Opportunity Employer