poppi is hiring: Brand & Creative Operations Manager in Austin

Overview

Brand & Creative Operations Manager to be the engine that keeps our brand and creative team running smoothly. You will be the crucial link between marketing and creative - building integrated ways of working, setting clear expectations, and ensuring timelines and deliverables are met from conception to completion. You’ll own the development and management of schedules, calendars, and deadlines across both seasonal 360° campaigns and evergreen content.

Responsibilities

• Develop, implement, and continuously improve creative workflows to drive collaboration, prioritization, and efficiency.
• Lead the development of Brand & Creative processes in partnership with Creative leadership and cross-functional teams.
• Identify needs and manage freelance/contractor support as required.
• Coordinate with external vendors to ensure quality, deadlines, and budgets are met.
• Remain adaptable in a fast-paced environment, anticipating roadblocks and staying several steps ahead.
• Plan, organize, and oversee execution of creative projects in partnership with Creative Directors and Marketing leaders.
• Manage weekly team workflow via Asana, ensuring briefs are complete, accurate, and resourced appropriately.
• Build workback timelines across integrated campaigns, product launches and seasonal initiatives.
• Organize and lead kick-offs, status meetings, and recaps to keep all stakeholders aligned.
• Coordinate with Creative Directors and the Art Director to assign tasks, manage resourcing, freelancers/contractors, vendors and facilitate creative concepts.
• Act as the key communicator between the creative team and business teams (marketing, operations, sales, e-commerce) to coordinate timelines, gather information, and diplomatically enforce deadlines.
• Build schedules and timelines for creative deliverables, including print, product launches, promotions, and seasonal campaigns.
• Support the creative team with empathy and collaboration, balancing creative ambition with logistical feasibility.
• Oversee creative budgeting, production schedules, and internal workflow management.
• Manage external creative vendor relationships, ensuring deadlines and budget requirements are met.
• Build campaign calendars and trackers, detailing timelines for concepting, production, and asset delivery.
• Ensure all creative deliverables go through a rigorous approval process with Creative Directors before going live.
• Aid in post-production timing with partners for retouching, color correction, outsourced video editing, and asset review, ensuring all steps are accounted for in scheduling and calendars.

What You’ll Bring

• Adaptable, manage multiple projects and balance speed with excellence.
• Strategically Creative, prioritize efficiency while pushing breakthrough ideas.
• Driver of Execution, manage creative operations, collaborate seamlessly, and anticipate production complexities.
• Strong Communicator, gather and share information, present effectively, and ask clarifying questions.
• Diplomatic, lead with confidence, approach challenges with curiosity and composure, and foster collaboration through flexibility, feedback, and trust.
• Organized, bring structure to chaos, maintain keen attention to detail, and take initiative to solve problems and drive projects to completion.

Background

• 4+ years of experience in creative operations management and production in house or at a creative agency.
• Proficiency in Microsoft Office Suite and Asana.

Additional Requirements

• Travel domestically for business related meetings.
• 50-pound lifting requirement.
• Willingness and ability to work outside of standard business hours, including evenings and weekends, based on business demands.

Compensation

Estimated base salary range: $100,000 - $110,000. Actual base salary will vary based on market, minimum wage requirements, and individual qualifications.

Benefits

• Paid Time Off (3 weeks)
• 10 Paid Company Holidays
• Medical, Dental, and Vision Benefits
• Flexible Spending Account Plan
• 401(k) Program
• Paid Parental Leave
• Life Insurance
• Technology Allowance
• Employee Assistance Program
• Quarterly poppi Product Benefit

EEO Statement

Poppi is proud to be an equal opportunity employer. We do not make hiring or employment decisions on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, disability status or genetic information, in compliance with applicable federal, state and local law.