CHPL Launches Partnership is hiring: PT Library Customer Adviser - Price Hill in

PT Library Customer Adviser - Price Hill

Posted 10/04/2025 • Deadline 10/11/2025

Base pay $17.00/hr – $25.00/hr. Current salary $17.48.

Position Summary: The Library Customer Adviser provides direct customer service to Library customers, including circulation of materials, reference services, technology training/assistance, and directional assistance.

Responsibilities

• Circulate materials, check in/out, process holds, register customers, collect fees.
• Assist customers with various technologies.
• Shelve returned materials, search requested items.
• Provide readers’ advisory and reference services.
• Participate in location’s shared responsibilities (desk set up, bookdrop, delivery, ILS reports, supply orders).
• Maintain collection (weeding, reading shelves).
• Assist with programs, displays, meeting room approvals.
• Refer customer issues/complaints to managers.
• Prepare and deposit money from fees.
• Serve as person‑in‑charge in absence of leadership.
• Interpret Library policies and procedures to the public in a customer‑friendly manner.
• Support and advance Library mission.

Required Knowledge, Skills, and Abilities

• Customer service skill.
• Arrange materials alphabetically and numerically.
• Work independently and with coworkers with minimal supervision.
• Use all applicable technology.
• Lift up to 50 lb, carry short distances; push carts up to 150 lb.
• Work irregular hours, including evenings and weekends.

Qualifications

• High School diploma or equivalent (required).
• None.
• None.

Hours

20 hours per week, including evenings and weekends.

Equal Employment Opportunity Employer

Citizenship, legal authorization, etc.