Saic is hiring: Business Process Writer in Houston

Business Process Writer – Camp Smith, HI SAIC is seeking a Business Process Writer to support USINDOPACOM by documenting and improving system administration and network operations processes. The role will create SOPs, conduct focus groups, and coordinate with IT teams on training events and exercises. Responsibilities Document J73 processes and procedures for supporting USINDOPACOM training events and exercises. Document IT event support, IT service desk, logistics, and network operations processes. Research and develop improved business processes and procedures. Conduct and participate in MS Teams meetings and facilitate focus meetings. Coordinate staff via email, MS Teams, and written products. Validate existing processes for clarity and accuracy. Support development of business process analytics and performance measures. Qualifications Bachelor’s degree and two (2)+ years of related experience (or four (4) years of experience in lieu of degree). Experience documenting processes and procedures (SOPs). Experience holding focus groups to identify business processes. Knowledge of IT system administration and network operations. Proficiency with MS Word for SOP development, MS Excel, PowerPoint, and MS Visio for presentations and process diagrams. Required Clearance Current active Secret clearance with the ability to obtain a Top Secret/SCI clearance. Current US citizenship. Benefits Target salary range: $80,001 - $120,000. SAIC is an Equal Opportunity Employer. For more information, visit saic.com. #J-18808-Ljbffr In Summary: SAIC is seeking a Business Process Writer to support USINDOPACOM by documenting and improving system administration and network operations processes . The role will create SOPs, conduct focus groups, and coordinate with IT teams on training events and exercises . En Español: Camp Smith, HI SAIC está buscando un escritor de procesos empresariales para apoyar a USINDOPACOM documentando y mejorando los procesos de administración del sistema y operaciones de red. El papel creará SOPs, llevará a cabo grupos focales y se coordinará con equipos de TI en eventos y ejercicios de capacitación. Responsabilidades Documento J73 Procesos y procedimientos para respaldar eventos y ejercicio de entrenamiento de USINDAPACOM. Documentar el apoyo al evento informático, escritorio de servicio de IT, logística y procesos de operación de redes. Investigación y mejora de procesos y procedimientos comerciales. Realizar y participar en reuniones de Equipos MSOP y facilitar las reuniones enfocadas. Coordinar al personal por correo electrónico, Equipo MSOP, y productos escritos. Validar los procesos existentes para la claridad y precisión. Apoyar el desarrollo de medidas de análisis y desempeño empresarial. Beneficios calificativos Licenciados y dos (2) años de experiencia profesional (o cuatro (4) años de experimentación activa en procesos de gestión de datos). Para más información, visite saic.com. #J-18808-Ljbffr.