Unilux Brand
Location:
Cleveland, OH
Company:
Unilux Brand
Unilux Brand We are seeking a motivated and enthusiastic Entry Level Communications Agent to join our dynamic team. In this role, you will be the first point of contact for our customers, helping to bridge the gap between our company and our clients. This is an excellent opportunity for individuals looking to start their career in communications, marketing, or public relations.
Key Responsibilities
Serve as the primary liaison between the company and its customers
Handle inbound and outbound communication, including calls, emails, and social media inquiries
Assist in the development of communication materials and strategies
Gather customer feedback and report insights to improve services
Maintain accurate records of customer interactions and inquiries
Collaborate with team members to resolve issues and enhance customer experience
Skills, Knowledge and Expertise
Bachelor's degree in Communications, Marketing, or a related field preferred
Strong verbal and written communication skills
Ability to work effectively in a team-oriented environment
Proficiency in Microsoft Office Suite and basic computer skills
Excellent organizational and multitasking abilities
Customer service experience is a plus, but not required
Benefits
Comprehensive health, dental, and vision coverage
Paid time off, including vacation and sick leave
Retirement savings plan with employer contributions
Employee wellness programs and mental health support
Professional training and development opportunities
#J-18808-Ljbffr
Cleveland, OH
Company:
Unilux Brand
Unilux Brand We are seeking a motivated and enthusiastic Entry Level Communications Agent to join our dynamic team. In this role, you will be the first point of contact for our customers, helping to bridge the gap between our company and our clients. This is an excellent opportunity for individuals looking to start their career in communications, marketing, or public relations.
Key Responsibilities
Serve as the primary liaison between the company and its customers
Handle inbound and outbound communication, including calls, emails, and social media inquiries
Assist in the development of communication materials and strategies
Gather customer feedback and report insights to improve services
Maintain accurate records of customer interactions and inquiries
Collaborate with team members to resolve issues and enhance customer experience
Skills, Knowledge and Expertise
Bachelor's degree in Communications, Marketing, or a related field preferred
Strong verbal and written communication skills
Ability to work effectively in a team-oriented environment
Proficiency in Microsoft Office Suite and basic computer skills
Excellent organizational and multitasking abilities
Customer service experience is a plus, but not required
Benefits
Comprehensive health, dental, and vision coverage
Paid time off, including vacation and sick leave
Retirement savings plan with employer contributions
Employee wellness programs and mental health support
Professional training and development opportunities
#J-18808-Ljbffr