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Beam

Email & Retention Marketing Manager

Beam, Boston, Massachusetts, us, 02298

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Senior Email & Retention Marketing Manager

About the Role In this role, you’ll own the strategy, execution, and performance of our email and SMS marketing campaigns, with a focus on converting new leads and reactivating lapsed customers on our list. You’ll be deeply hands‑on in Klaviyo and Attentive, leveraging segmentation, personalization, and experimentation to drive results. Reporting to our VP of Lifecycle & Subscriber Growth, you’ll have the opportunity to flex your strategic and creative muscles—contributing to copy, concepts, and design for campaigns.

What You’ll Do

Plan, build, and optimize promotional email & SMS campaigns using Klaviyo and Attentive

Develop segmentation strategies and A/B tests to maximize engagement & conversion

Own campaign reporting and performance analysis, turning insights into action.

Collaborate cross‑functionally with creative, growth, and product teams to align messaging, timing, and promotional strategies

Concept and write email/SMS copy with an understanding of voice, tone, and brand positioning

Design lightweight email graphics or templates in Figma and troubleshoot basic HTML/CSS for email formatting

Monitor deliverability, list health, compliance, and performance metrics

Who You Are

3–5 years of experience in email and retention marketing, with hands‑on experience in Klaviyo and Attentive (or comparable tools)

Strong grasp of HTML/CSS for email development and troubleshooting

Basic‑to‑intermediate proficiency in Figma for light design and layout creation

Analytical mindset—you love digging for trends and using data to prove out your ideas

Strong project management skills and attention to detail

Excellent communicator and collaborator

Experience working at a DTC brand (especially on Shopify).

Experience working with Klaviyo, Attentive, reCharge (or similar tools) is a plus

Location & Benefits Boston, MA or New York, NY (Hybrid: 3 days/week in office)

✔ Fully covered medical benefits

✔ Unlimited PTO

✔ 401k with up to 4% match

✔ “Work from Anywhere” bank

✔ Wellness stipend for health & fitness

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