University of South Florida
Job Description
The Coordinator, Library Operations, oversees nightly operations at the service desk providing excellent customer service to the students, faculty and community, performing specialized in the library software, ExLibris' Alma, and coordinating activities, events, and services during the library's evening and late-night hours of operation. The Coordinator oversees services provided at the library's access services desk, checking out books, scheduling study rooms and providing basic reference services. This person will maintain the library stacks and oversee re-shelving of library materials correctly in many different shelving locations. The person in this position responds to emergencies, resolves problems, reports issues, and directs staff and users on the proper use of library facilities.
The Coordinator will work Mondays through Thursdays 1 p.m. to 12 a.m. during the first half of the fall and spring semesters and shift to 3 p.m. to 2 a.m. before midterms; and summer hours are 11 a.m. to 10 p.m. The Coordinator reports to the Manager, Library Operations, Access Services.
Responsibilities
Oversees the nightly operation of the library during evening and late-night hours. Assists staff and student assistants completing their work assignments and projects. Assists library users at the central library service desk by answering general inquiries and helping locate and check out library materials such as course reserves books, headphones and laptops. Assists researchers finding preliminary, suitable information resources. Helps library users reserve study rooms. Checks in returned items. Refers evening and late-night library users to research and instruction, student technology center, Innovative Education (InEd) or other services by providing contact information and hours of service. Provides general information about university services. Monitors library entrance and activity on all floors, making sure library users are observing library guidelines and observing quiet study zones. Oversees stacks maintenance. Responds to patron concerns and deescalates patron issues following established library and university policies and procedures and follows up by reporting the incidents to the Manager, Coordinator of building operations, and Campus Dean. Follows proper library closing procedures and makes sure all people have exited the library each evening or late night and secures all doors at closing. Maintains technical proficiency in library and university software.
Qualifications
Minimum Qualifications: This position requires a Bachelor's degree in an appropriate field with two years of work experience in a library. Appropriate college coursework may substitute for the required experience.
Preferred Qualifications: Library Experience. Experience with Integrated Library Systems (ILS) - Alma fulfillment preferred. Demonstrated ability to troubleshoot and problem solve. Knowledge of the library of Congress Classification and Dewey Decimal System.
About Us
Working at USF
With approximately 16,000 employees, the University of South Florida is one of the largest employers in the Tampa Bay area. We are dedicated to cultivating a talented, engaged and driven workforce that strives to be bold. Employees excel in USF's rich academic environment, which fosters their development and advancement. In 2025, Forbes recognized USF as one of Florida's best large employers, ranked No. 1 among the state's 12 public universities. Our first-class benefits package includes medical, dental and life insurance plans, retirement plan options, employee and dependent tuition programs, generous leave, and hundreds of employee perks and discounts.
About USF
The University of South Florida is a top-ranked research university serving approximately 50,000 students from across the globe at campuses in Tampa, St. Petersburg, Sarasota-Manatee and USF Health. USF is recognized by U.S. News & World Report as a top 50 public university and the best value in Florida. U.S. News also ranks the USF Health Morsani College of Medicine as the No. 1 medical school in Florida and in the highest tier nationwide. USF is a member of the Association of American Universities (AAU), a group that includes only the top 3% of universities in the U.S. With an all-time high of $738 million in research funding in 2024 and as a top 20 public university for producing U.S. patents, USF uses innovation to transform lives and shape a better future. The university generates an annual economic impact of more than $6 billion. USF's Division I athletics teams compete in the American Athletic Conference. Learn more at www.usf.edu.
Compliance and Federal Notices
This position may be subject to a Level 1 or Level 2 criminal background check.
Applicants have rights under Federal Employment Laws:
The University of South Florida is an equal opportunity employer that does not discriminate against any employee or applicant for employment based on any characteristic protected by law. The University maintains programs for protected veterans and individuals with disabilities in accordance with all applicable federal and state laws.
Family and Medical Leave Act (FMLA)
Applicants for USF employment are entitled to request reasonable accommodation(s) in the application process. A request is to be made at least five (5) working days prior to the time the accommodation(s) is needed. Visit the Central Human Resources ADA Accommodations webpage for more information on requesting an accommodation during the application/interview process.
Equal Employment Opportunity
The University of South Florida is an equal opportunity employer that does not discriminate against any employee or applicant for employment based on any characteristic protected by law. The University maintains affirmative action programs for protected veterans and individuals with disabilities in accordance with all applicable federal and state laws. This job description does not constitute an employment contract.
The Coordinator, Library Operations, oversees nightly operations at the service desk providing excellent customer service to the students, faculty and community, performing specialized in the library software, ExLibris' Alma, and coordinating activities, events, and services during the library's evening and late-night hours of operation. The Coordinator oversees services provided at the library's access services desk, checking out books, scheduling study rooms and providing basic reference services. This person will maintain the library stacks and oversee re-shelving of library materials correctly in many different shelving locations. The person in this position responds to emergencies, resolves problems, reports issues, and directs staff and users on the proper use of library facilities.
The Coordinator will work Mondays through Thursdays 1 p.m. to 12 a.m. during the first half of the fall and spring semesters and shift to 3 p.m. to 2 a.m. before midterms; and summer hours are 11 a.m. to 10 p.m. The Coordinator reports to the Manager, Library Operations, Access Services.
Responsibilities
Oversees the nightly operation of the library during evening and late-night hours. Assists staff and student assistants completing their work assignments and projects. Assists library users at the central library service desk by answering general inquiries and helping locate and check out library materials such as course reserves books, headphones and laptops. Assists researchers finding preliminary, suitable information resources. Helps library users reserve study rooms. Checks in returned items. Refers evening and late-night library users to research and instruction, student technology center, Innovative Education (InEd) or other services by providing contact information and hours of service. Provides general information about university services. Monitors library entrance and activity on all floors, making sure library users are observing library guidelines and observing quiet study zones. Oversees stacks maintenance. Responds to patron concerns and deescalates patron issues following established library and university policies and procedures and follows up by reporting the incidents to the Manager, Coordinator of building operations, and Campus Dean. Follows proper library closing procedures and makes sure all people have exited the library each evening or late night and secures all doors at closing. Maintains technical proficiency in library and university software.
Qualifications
Minimum Qualifications: This position requires a Bachelor's degree in an appropriate field with two years of work experience in a library. Appropriate college coursework may substitute for the required experience.
Preferred Qualifications: Library Experience. Experience with Integrated Library Systems (ILS) - Alma fulfillment preferred. Demonstrated ability to troubleshoot and problem solve. Knowledge of the library of Congress Classification and Dewey Decimal System.
About Us
Working at USF
With approximately 16,000 employees, the University of South Florida is one of the largest employers in the Tampa Bay area. We are dedicated to cultivating a talented, engaged and driven workforce that strives to be bold. Employees excel in USF's rich academic environment, which fosters their development and advancement. In 2025, Forbes recognized USF as one of Florida's best large employers, ranked No. 1 among the state's 12 public universities. Our first-class benefits package includes medical, dental and life insurance plans, retirement plan options, employee and dependent tuition programs, generous leave, and hundreds of employee perks and discounts.
About USF
The University of South Florida is a top-ranked research university serving approximately 50,000 students from across the globe at campuses in Tampa, St. Petersburg, Sarasota-Manatee and USF Health. USF is recognized by U.S. News & World Report as a top 50 public university and the best value in Florida. U.S. News also ranks the USF Health Morsani College of Medicine as the No. 1 medical school in Florida and in the highest tier nationwide. USF is a member of the Association of American Universities (AAU), a group that includes only the top 3% of universities in the U.S. With an all-time high of $738 million in research funding in 2024 and as a top 20 public university for producing U.S. patents, USF uses innovation to transform lives and shape a better future. The university generates an annual economic impact of more than $6 billion. USF's Division I athletics teams compete in the American Athletic Conference. Learn more at www.usf.edu.
Compliance and Federal Notices
This position may be subject to a Level 1 or Level 2 criminal background check.
Applicants have rights under Federal Employment Laws:
The University of South Florida is an equal opportunity employer that does not discriminate against any employee or applicant for employment based on any characteristic protected by law. The University maintains programs for protected veterans and individuals with disabilities in accordance with all applicable federal and state laws.
Family and Medical Leave Act (FMLA)
Applicants for USF employment are entitled to request reasonable accommodation(s) in the application process. A request is to be made at least five (5) working days prior to the time the accommodation(s) is needed. Visit the Central Human Resources ADA Accommodations webpage for more information on requesting an accommodation during the application/interview process.
Equal Employment Opportunity
The University of South Florida is an equal opportunity employer that does not discriminate against any employee or applicant for employment based on any characteristic protected by law. The University maintains affirmative action programs for protected veterans and individuals with disabilities in accordance with all applicable federal and state laws. This job description does not constitute an employment contract.