Freedom First Credit Union is hiring: Marketing Coordinator in Roanoke

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The Marketing Coordinator assists the Marketing team to develop, coordinate, and execute marketing campaigns and provides departmental organization and support.

Essential Functions & Responsibilities

• 15% Salesforce – key role in building this system from the ground up. Help coordinate the implementation of this project, journey-building, exploration of best practices, and new ideas for usage.
• 15% Build out and manage departmental projects and workflows. Monitoring of tasks and deadline – Department Taskmaster.
• 10% Manage company store for branded Swag and marketing materials.
• 10% Manage advertiser relationships, artwork submission, invoicing, and invoice tracking.
• 10% Play an active role in marketing planning and creative ideation.
• 5% Manage the KACE Marketing Ticket system. Complete tasks or assign tasks to fellow team members as appropriate.
• 5% Work with vendor partners to manage relationships and coordinate orders.
• 5% Work with new hires for asset deliverables (headshots, business cards, MLO onboarding, etc.).
• 5% Branch Marketing material – coordination and distribution.
• 5% Communication with other departments – share campaign information, timing, goals, and creative to make sure everyone is on the same page and working together. Work collaboratively with other departments.
• 5% Monthly campaign tracking and reporting.
• 5% Assist with event coordination and communication as needed.
• 5% Other duties as assigned.

Performance Measurements

Must comply with government and other regulations affecting the credit union industry including, but not limited to, OFAC and the Bank Secrecy Act. Meets or exceeds performance expectations as described in Essential Functions and Responsibilities. Please refer to Annual Performance Goal document for remaining Performance Measurements.

Knowledge and Skills

Experience – One year to three years of similar or related experience.

Education – A high school education or GED.

Interpersonal Skills – Work involves extensive personal contact with others and is of a personal or sensitive nature. Motivating, influencing, and/or training others is key at this level. Outside contacts become important and fostering sound relationships with other entities (companies and/or individuals) becomes necessary and often requires the ability to influence and/or sell ideas or services to others.

Other Skills – Effective relational, collaborative, and communication skills adaptable for all levels of the organization. Strong Written Communication Skills Required. Must write clearly and informatively; Edit work for spelling and grammar; Vary writing style to meet needs and audience; Present numerical data effectively. Excellent organizational and editing skills; typing skills utilizing Word at or above the 75 percentile in speed and 90th percentile in accuracy. Advanced Microsoft Excel, Word and Outlook skills level. Technical writing and presentation skills must be strong. Skill and ability to use and operate a keyboard (typewriter), computer, calculator, fax machine, copier and telephone. Skill and ability to read and understand financial statements, contracts, applications, computer printouts, manuals and other related materials.

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle controls; and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; and stoop, or kneel. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.

Work Environment

Work is performed indoors in an office environment with normal potential for exposure to safety and health hazards. May periodically travel to other, similar sites. The noise level in the work environment is usually moderate.

This Job Description is not a complete statement of all duties and responsibilities comprising the position.

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