Amazon Music is hiring: Tour Operations Manager, Amazon Music Merch in Culver Ci

Tour Operations Manager, Amazon Music Merch Join to apply for the Tour Operations Manager, Amazon Music Merch role at Amazon Music Description About Amazon Music Amazon Music is an immersive audio entertainment service that deepens connections between fans, artists, and creators. From personalized music playlists to exclusive podcasts, concert livestreams to artist merch, Amazon Music is innovating at some of the most exciting intersections of music and culture. We offer experiences that serve all listeners with our different tiers of service: Prime members get access to all the music in shuffle mode, and top ad‑free podcasts, included with their membership; customers can upgrade to Amazon Music Unlimited for unlimited, on‑demand access to 100 million songs, including millions in HD, Ultra HD, and spatial audio; and anyone can listen for free by downloading the Amazon Music app or via Alexa‑enabled devices. Join us for the opportunity to influence how Amazon Music engages fans, artists, and creators on a global scale. Our team is looking for a driven, strategic, customer‑focused business leader with proven experience in event merchandise operations. This role will help to optimize the end‑to‑end processes and systems used to sell merchandise in‑person, and online via Amazon supply chain systems. The Tour Operations Manager will be responsible for all aspects of live event revenue streams, inventory forecasting and management, facilitation of production & shipping logistics, live event sales oversight, and engagement with external vendor and touring teams. The successful candidate will have deep experience in event merchandise operations and must be a creative problem solver with the ability to maximize in‑person and online sales. The candidate should feel comfortable dealing with ambiguity and working in a fast‑paced, entrepreneurial environment. Live Event Tour Operations will report to the Head of Live Event Merchandise within the Amazon Music Merch team and will work closely with apparel production, shipping logistics, finance, vendor managers, marketing, and external teams to shape the live event strategy for Amazon Music. This role requires significant travel. Key job responsibilities Act as a ‘business owner’ for assigned artist/vendor partners, possessing a complete understanding (inclusive of the strategic context) of internal and external variables that impact your business (this entails owning forecasting, monitoring, understanding and reporting on the business, along with responsibility for driving operations and solutions to achieve live music merchandise business objectives) Assist with the development of product lines with production, vendor managers, merch companies, and artist teams Oversee merchandise logistics, from production to point of sale Forecasting and inventory management of events and business lines Facilitate negotiations with external vendors to meet profitability goals Vet on‑site capabilities and onboard new systems and processes for operators Hire, manage, and monitor independent contractors Monitor shipping and logistics, and optimize in‑stock and capacity to meet customer demand and financial goals across multiple systems Onboard venues for post‑event billing and operational systems Innovate in‑venue experience for artists and fans Basic Qualifications 3+ years of Excel experience 4+ years of supply chain, inventory management or project management experience Bachelor's degree, or 3+ years of professional or military experience Experience with financial analysis and P&L ownership 5+ years as an apparel/ merch tour manager 3+ years experience hiring and managing independent contractors inclusive of shipping/ logistics partners Must be willing to travel up to 25% Willing and able to lift boxes 35-50 lbs Preferred Qualifications Knowledge of the principles of statistical inventory control Experience managing large data sets and utilizing to drive performance and process improvements Experience in vendor negotiations, pricing and promotion, inventory management, and product development Experience within the music merchandise industry or other entertainment industries such as theater, sports and touring production companies. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Applicants should apply via Amazon.jobs. Job ID: A3108497 #J-18808-Ljbffr