Radio Frequency Engineer Job at Vision Technologies in Baltimore

About the Company

Vision Technologies is committed to providing expert-level technical support and innovative solutions in the field of RF systems.

About the Role

The RF Engineer in Field Service provides expert-level technical support, troubleshooting, and system optimization of RF systems, including Distributed Antenna Systems (DAS), public safety radio systems, cellular repeaters, and Wi‑Fi networks. This role ensures client environments maintain reliable coverage, meet regulatory requirements, and align with contract SLAs. The client‑facing position requires technical expertise, field presence, and professional communication to support Vision Technologies’ service portfolio.

Responsibilities

• Diagnose, test, and repair RF systems (DAS, public safety radio, cellular repeater, Wi‑Fi, and related technologies).
• Perform spectrum analysis, PIM testing, and signal strength validation.
• Respond to service tickets, ensuring technical resolution is achieved within SLA.
• Review alert dashboards and respond to priority incidents.
• Conduct onsite surveys, inspections, and preventive maintenance activities.
• Support corrective maintenance, equipment replacement, and integration of new RF components.
• Provide technical escalation support for service technicians and coordinators.
• Validate warranty claims for RF‑related equipment and determine service vs. billable scope.
• Support project‑to‑service handovers, ensuring RF systems are documented, validated, and stable before entering warranty or contract support.
• Maintain accurate records in Autotask and LN for all tickets, service orders, and system changes.
• Document testing results, coverage maps, and client‑facing reports.
• Ensure systems comply with FCC, NFPA, and local jurisdiction requirements.
• Serve as the RF subject‑matter expert for internal customer discussions on performance issues, system upgrades, and SLA compliance.
• Provide technical recommendations to enhance client systems and prevent recurring failures.

Qualifications

• Bachelor’s degree in electrical engineering, Telecommunications, or equivalent experience.
• 5+ years’ experience in RF engineering, preferably with DAS and public safety systems.
• Hands‑on expertise with test equipment: spectrum analyzers, PIM testers, OTDR, and RF sweep tools.
• Familiarity with major DAS platforms (CommScope, ADRF, Corning, Solid, etc.) and public safety radio standards.
• Strong knowledge of FCC regulations, NFPA code, and AHJ compliance requirements.
• Ability to interpret RF design documents, iBwave files, and coverage maps.
• Strong problem‑solving skills and ability to work independently in client‑facing roles.
• High attention to detail, focusing on SLA compliance and service quality.
• Strong written and verbal communication skills.
• Ability to train, mentor, and support junior technicians.
• Strong organizational and documentation skills with strict ticketing and SO processes adherence.

Physical & Travel Requirements

• Ability to work onsite in customer environments (commercial buildings, campuses, hospitals, etc.).
• Travel required across the assigned territory with occasional overnight stays.
• Ability to lift up to 50 lbs. and work in confined or elevated spaces as required.

Equal Opportunity Statement

Vision Technologies is committed to diversity and inclusivity in the workplace.