City and County of San Francisco
Communications Dispatcher II - Water Supply & Treatment Division - SFPUC (1705)
City and County of San Francisco, Millbrae, California, United States, 94031
Communications Dispatcher II - Water Supply & Treatment Division - SFPUC (1705)
Join to apply for the
Communications Dispatcher II - Water Supply & Treatment Division - SFPUC (1705)
role at
City and County of San Francisco .
Application Opening: October 17, 2025
Application Filing Deadline: October 24, 2025
Recruitment ID: (01100866; REF57177I)
Company Description San Francisco Public Utilities Commission (SFPUC) is headquartered in San Francisco, with 2,300 employees operating across eight counties to serve more than 2.7 million customers in the Bay Area—24 hours per day, 365 days per year.
Our Mission:
To provide our customers with high quality, efficient, and reliable water, power, and wastewater services in a manner that values environmental and community interests and sustains the resources entrusted to our care.
Our Vision:
We are an innovative utility leader, recognized for excellent results in service, safety, stewardship, and inclusiveness.
Visit our website at https://www.sfpuc.org/ for more information.
Job Description Role Description:
The Communications Dispatcher II provides around-the-clock dispatch support to the department’s managers and supervisors, field crews, and operations personnel.
Reporting Hours & Location
This is an as-needed temporary appointment not to exceed 1,040 hours in a fiscal year.
Candidate may cover any full shift or partial shift on an as-needed basis.
May be called on short notice to work day shift (7:00 am–3:00 pm), swing shift (3:00 pm–11:00 pm), or graveyard shift (11:00 pm–7:00 am).
Location: San Francisco Water Supply and Treatment Division, 1000 El Camino Real, Millbrae, CA 94030.
Essential Duties
Operate a variety of communications equipment and transmitting devices such as multi-line telephones, keyboards, two-way radio, and pager systems to receive and transmit information.
Verify and evaluate received messages to determine accuracy, ensuring proper receipt and understanding to decide appropriate action and notify staff or agencies.
Dispatch mobile units and equipment to specific locations, including traffic control, citation, and towing services; make phone requests for ambulance, tow‑truck or other emergency services; inquire of other agencies as requested by field units; read maps and give directions to emergency locations.
Record information in the electronic system using a computer, send detailed information using a computer‑based messaging system, log daily entries, and track entry/exit of watershed by permit holders.
Perform other duties as assigned.
Qualifications Minimum Qualifications
Two years of verifiable experience operating a two-way radio communications base station, receiving, recording and transmitting messages from one source to another.
OR combined total of two years of verifiable experience operating a multi-line telephone and a two-way radio communications base system. One year of this experience must have been operating a two-way radio base station.
Applicants must meet the minimum qualification requirement by the final filing date unless otherwise noted.
Desirable Qualifications
Experience working as a communications dispatcher or operator.
Knowledge in responding to emergency calls and ability to multitask and take immediate action.
Strong communication skills.
Knowledge of reading maps and conveying accurate information.
Ability to evaluate information and make sound decisions.
Responsible and able to work independently and on a team.
Strong organizational and time management skills.
Available to work with frequent flexibility such as nights, weekends, and holidays (day, swing, or graveyard shift).
Verification of Education and Experience Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. Education verification information for foreign education credits or degree equivalency can be found at how to verify education requirements.
Additional Information Regarding Employment with the City and County of San Francisco
Information About the Hiring Process
Conviction History
Employee Benefits Overview
Equal Employment Opportunity
Disaster Service Worker
ADA Accommodation
Veterans Preference
Right to Work
Copies of Application Documents
Diversity Statement
Applications for City and County of San Francisco jobs are only accepted through an online process.
Contact:
Anna Owens, analyst, at aowens@sfwater.org.
Equal Employment Opportunity / Disability, Women, Minorities
The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of protected category under the law.
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Communications Dispatcher II - Water Supply & Treatment Division - SFPUC (1705)
role at
City and County of San Francisco .
Application Opening: October 17, 2025
Application Filing Deadline: October 24, 2025
Recruitment ID: (01100866; REF57177I)
Company Description San Francisco Public Utilities Commission (SFPUC) is headquartered in San Francisco, with 2,300 employees operating across eight counties to serve more than 2.7 million customers in the Bay Area—24 hours per day, 365 days per year.
Our Mission:
To provide our customers with high quality, efficient, and reliable water, power, and wastewater services in a manner that values environmental and community interests and sustains the resources entrusted to our care.
Our Vision:
We are an innovative utility leader, recognized for excellent results in service, safety, stewardship, and inclusiveness.
Visit our website at https://www.sfpuc.org/ for more information.
Job Description Role Description:
The Communications Dispatcher II provides around-the-clock dispatch support to the department’s managers and supervisors, field crews, and operations personnel.
Reporting Hours & Location
This is an as-needed temporary appointment not to exceed 1,040 hours in a fiscal year.
Candidate may cover any full shift or partial shift on an as-needed basis.
May be called on short notice to work day shift (7:00 am–3:00 pm), swing shift (3:00 pm–11:00 pm), or graveyard shift (11:00 pm–7:00 am).
Location: San Francisco Water Supply and Treatment Division, 1000 El Camino Real, Millbrae, CA 94030.
Essential Duties
Operate a variety of communications equipment and transmitting devices such as multi-line telephones, keyboards, two-way radio, and pager systems to receive and transmit information.
Verify and evaluate received messages to determine accuracy, ensuring proper receipt and understanding to decide appropriate action and notify staff or agencies.
Dispatch mobile units and equipment to specific locations, including traffic control, citation, and towing services; make phone requests for ambulance, tow‑truck or other emergency services; inquire of other agencies as requested by field units; read maps and give directions to emergency locations.
Record information in the electronic system using a computer, send detailed information using a computer‑based messaging system, log daily entries, and track entry/exit of watershed by permit holders.
Perform other duties as assigned.
Qualifications Minimum Qualifications
Two years of verifiable experience operating a two-way radio communications base station, receiving, recording and transmitting messages from one source to another.
OR combined total of two years of verifiable experience operating a multi-line telephone and a two-way radio communications base system. One year of this experience must have been operating a two-way radio base station.
Applicants must meet the minimum qualification requirement by the final filing date unless otherwise noted.
Desirable Qualifications
Experience working as a communications dispatcher or operator.
Knowledge in responding to emergency calls and ability to multitask and take immediate action.
Strong communication skills.
Knowledge of reading maps and conveying accurate information.
Ability to evaluate information and make sound decisions.
Responsible and able to work independently and on a team.
Strong organizational and time management skills.
Available to work with frequent flexibility such as nights, weekends, and holidays (day, swing, or graveyard shift).
Verification of Education and Experience Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. Education verification information for foreign education credits or degree equivalency can be found at how to verify education requirements.
Additional Information Regarding Employment with the City and County of San Francisco
Information About the Hiring Process
Conviction History
Employee Benefits Overview
Equal Employment Opportunity
Disaster Service Worker
ADA Accommodation
Veterans Preference
Right to Work
Copies of Application Documents
Diversity Statement
Applications for City and County of San Francisco jobs are only accepted through an online process.
Contact:
Anna Owens, analyst, at aowens@sfwater.org.
Equal Employment Opportunity / Disability, Women, Minorities
The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of protected category under the law.
#J-18808-Ljbffr