CTI, a Parsons Company, is a high‑tech software, systems engineering, and operational support corporation dedicated to providing cutting‑edge engineering and system development for military and security applications. A veteran‑owned company, CTI develops software solutions that enable the collection, aggregation, transport, and visualization of highly complex data sets in a meaningful context for warfighters.
Responsibilities
- Develop and maintain technical documentation, including user manuals, installation guides, release notes, online help systems, SOPs, and checklists.
- Gather information from engineers, product managers, testers, and SMEs to ensure documentation accurately reflects system functionality and mission requirements.
- Translate complex technical and operational jargon into clear, accessible language for both technical and non‑technical audiences.
- Maintain consistency of style, format, and structure across all documentation by adhering to company and customer style guides.
- Collaborate with illustrators and graphic designers to create diagrams, charts, screenshots, and visuals that enhance user understanding.
- Manage the documentation life cycle—including planning, writing, editing, updating, and publishing—to align with product and test event changes.
- Use authoring and publishing tools (e.g., CMS platforms, Adobe FrameMaker, MadCap Flare, or similar) to produce and deliver documentation.
- Support test events, working with Test Directors, Range Safety Officers, and test engineers to align logistics documentation with operational objectives.
- Maintain detailed records of logistics activities, including usage logs for generators, trailers, and vehicles.
- Contribute to After Action Reports (AARs), documenting logistics performance, lessons learned, and recommendations for process improvement.
- Develop and update repeatable templates and processes to improve efficiency and standardization across documentation and logistics support.
Requirements
Location: Full onsite at SOCOM HQ, South Tampa.
Travel: Willingness and ability to travel up to 25% of the time.
Necessary Skills and Experience
- Bachelor’s degree in Technical Communication, English, Information Systems, Computer Science, Engineering, or a related field (or equivalent professional experience).
- 5+ years of experience as a technical writer in a DoD, defense contractor, or highly technical environment.
- Proven ability to write and edit technical documents for complex systems, ensuring accuracy and clarity.
- Experience working directly with engineers, SMEs, and customers to gather and verify technical content.
- Strong command of technical writing tools and document management systems.
- Excellent written and verbal communication skills.
- Active U.S. government Top Secret security clearance with eligibility to obtain SCI.
- U.S. citizenship required for security clearance eligibility.
Beneficial Skills and Experience
- Experience supporting DoD or Special Operations programs.
- Knowledge of military documentation standards (e.g., MIL‑STD formatting, JCIDS, DoD‑style guides).
- Proficiency with visual documentation tools (Adobe Creative Suite, Visio, etc.).
- Experience contributing to After Action Reports (AARs) and structured lessons‑learned processes.
Benefits
- Medical, dental and vision insurance
- H.S.A. (partially funded by CTI) and Flex Spending
- Company‑paid life insurance/AD&D and disability insurance
- Optional supplemental life, critical illness, hospital indemnity and accident insurances
- Paid vacation, sick leave and holidays
- 401(k) plan with Safe Harbor contribution
- Tuition reimbursement/professional training options
- Employee Assistance Program
- Travel Assistance
- Voluntary Pre‑Paid Legal
- Flexible schedules with telecommuting options
- Service awards program
CTI is an Equal Opportunity employer and shall abide by the requirements of 41 CFR 60‑1.4(a), 60‑300.5(a), and 60‑741.5(a). These regulations prohibit discrimination against qualified individuals based on veteran or disability status, and on race, color, religion, sex, sexual orientation, gender identity, or national origin. CTI also requires covered prime contractors and subcontractors to take affirmative action to employ and advance individuals without regard to these protected categories.