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Medlin Treatment Center

Clinical Support and Marketing Specialist

Medlin Treatment Center, Marietta, Georgia, United States, 30064

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Clinical Support and Marketing Specialist 5 days ago Be among the first 25 applicants

About Us Medlin Treatment Center is a recognized outpatient counseling center that has been serving clients in metro Atlanta since 1997. We are dedicated to providing compassionate, high-quality behavioral health care. Our team of clinicians and support staff work collaboratively to help clients achieve meaningful outcomes. We value organization, innovation, and a client-focused approach in every aspect of our practice.

The Role We’re seeking a

Clinical Support and Marketing Specialist

to play a key role in connecting clinical excellence with community outreach and client engagement. This position supports the day‑to‑day operations of Medlin Treatment Center while developing and implementing marketing initiatives that promote growth, client retention, and brand awareness. The ideal candidate is compassionate, organized, versatile, and skilled at translating clinical values into meaningful communication and outreach.

Key Responsibilities

Serve as a primary point of contact for new and existing clients with professionalism and empathy

Answer phone calls and respond to client inquiries

Support intake and onboarding, including scheduling, insurance verification, and collecting documentation

Maintain and update multiple systems, including EHR, CRM, billing, scheduling, communication platforms, and custom applications

Assist clinicians with scheduling coordination and operational matters

Track client feedback and service outcomes to support quality improvement

Develop and execute marketing campaigns that promote the practice’s services, clinicians, and special programs

Manage the practice’s brand and digital presence, including the website, Google Business Profile, and social media platforms (Instagram, Facebook, LinkedIn, etc.)

Create digital content (posts, blogs, newsletters, flyers) that reflect the practice’s mission and tone.

Support community engagement through outreach to referral sources and related communities

Track engagement metrics (web traffic, social media reach, inquiries, and conversions) to inform future strategies.

Develop marketing materials that align with clinical ethics and brand standards.

Qualifications

Bachelor’s degree in marketing, communications, healthcare administration, psychology or related field.

Prior experience in behavioral health, social services, or medical office administration preferred.

Strong technical skills and the ability to manage multiple software systems simultaneously

Strong writing and communication skills; ability to convey sensitive topics with warmth and professionalism

Experience with digital marketing tools (e.g., Canva, Adobe, analytics software, email campaigns, etc.)

Organized, proactive, and able to manage multiple priorities in a fast‑paced environment.

Why Join Us

Half‑coverage on individual health insurance

Paid time off and holidays

Collaborative and supportive team environment

Medlin Treatment Center is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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