Agoda
Assistant Manager, Languages / Content (Bangkok-based)
Agoda, Chicago, Illinois, United States, 60290
Assistant Manager, Languages / Content (Bangkok-based)
We are an online travel booking platform that connects travelers with a global network of accommodations, flights, activities, and more. Our team at Agoda has 7,100+ employees representing 95+ nationalities across 27 markets. We innovate through a culture of experimentation and ownership to provide customers with a seamless travel experience.
Scope As
Assistant Manager , you will lead a group of linguists in our
Languages team
and drive high‑quality output from external vendors and freelancers. You’ll manage translation projects and workstreams, set and track KPIs, and continuously improve our translation processes. You’ll also support Product with linguistic requirements, advise on best practices, and help implement new technologies.
Key Responsibilities
Manage, coach, and develop a team of translators and language specialists.
Drive high‑quality output from external localization vendors and freelancers.
Set, track, and own localization KPIs; monitor team and individual performance.
Prioritize translation requests, build roadmaps, and track execution.
Collect and analyze data on cost, turnaround times, and quality.
Run and analyze A/B tests on translations to improve language experience.
Develop and run language quality assessment projects.
Support product managers with linguistic requirements and best practices.
Continuously analyze and improve translation processes and workflows.
Follow and evaluate new localization technologies.
Qualifications
At least 2 years of experience managing localization teams or projects.
Proven analytical skills and a data‑driven approach.
Strong communication and organizational skills.
Experience with translation workflows and tools; SQL expertise is a plus.
Fluency in English required; additional language skills are a plus.
Equal Opportunity Employer At Agoda, we prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment is based solely on merit and qualifications. Agoda is committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
For more information about working at Agoda, visit our careers site or social channels.
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Scope As
Assistant Manager , you will lead a group of linguists in our
Languages team
and drive high‑quality output from external vendors and freelancers. You’ll manage translation projects and workstreams, set and track KPIs, and continuously improve our translation processes. You’ll also support Product with linguistic requirements, advise on best practices, and help implement new technologies.
Key Responsibilities
Manage, coach, and develop a team of translators and language specialists.
Drive high‑quality output from external localization vendors and freelancers.
Set, track, and own localization KPIs; monitor team and individual performance.
Prioritize translation requests, build roadmaps, and track execution.
Collect and analyze data on cost, turnaround times, and quality.
Run and analyze A/B tests on translations to improve language experience.
Develop and run language quality assessment projects.
Support product managers with linguistic requirements and best practices.
Continuously analyze and improve translation processes and workflows.
Follow and evaluate new localization technologies.
Qualifications
At least 2 years of experience managing localization teams or projects.
Proven analytical skills and a data‑driven approach.
Strong communication and organizational skills.
Experience with translation workflows and tools; SQL expertise is a plus.
Fluency in English required; additional language skills are a plus.
Equal Opportunity Employer At Agoda, we prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment is based solely on merit and qualifications. Agoda is committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
For more information about working at Agoda, visit our careers site or social channels.
#J-18808-Ljbffr