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University of Washington

Hospital Communications Representative/Telecom Dispatcher/PBX, UW Medicine Opera

University of Washington, Seattle, Washington, us, 98127

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Hospital Communications Representative/Telecom Dispatcher/PBX, UW Medicine Operator Services

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Hospital Communications Representative/Telecom Dispatcher/PBX, UW Medicine Operator Services

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University of Washington Hourly pay range: $21.20 – $26.11. Shift: Night. Temporary position. FTE: 0.00%. Union: SEIU Local 925 Nonsupervisory. Work Schedule

Per-Diem Variable Shift Night Shift Position Highlights

Friendly voice connecting callers to destinations at UWMC and HMC Prompt courteous service with excellent communication skills Team dedicated to supporting UW Medicine where Patients Are First Department Description

UW Medicine Telecom Team provides 24/7 coverage answering UWMC and HMC switchboards. Values excellent customer service, timely response, accurate dispatch and paging, courteous processing of calls. Routes calls for patients, families, staff. Primary Job Responsibilities

Answer all incoming calls to main telephone numbers for the medical centers Transfer external and internal calls Provide visitor information and general customer service reception Receive and dispatch all emergency communication calls (trauma codes, code blue, other medical emergencies) Provide paging services for patients, staff, and medical providers Monitor and respond to alarms Requirements

High School Diploma or GED plus 1 year experience as a Telephone Communications Operator or equivalent; 6 months additional experience may substitute Excellent customer service skills Ability to work in a team setting Computer skills, including competent keyboard abilities Compensation and Benefits

Hourly pay range: $21.20 – $26.11. Benefits available; see benefits details. EEO Statement

University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration.

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