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F45 Training CP006504

Assistant Studio Manager/Head Trainer

F45 Training CP006504, Seattle, Washington, us, 98127

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Benefits

401(k) Bonus based on performance Competitive salary Dental insurance Employee discounts Health insurance Opportunity for advancement Training & development Tuition assistance Medical, Dental, and Vision Flexible schedule Free Membership at F45 Competitive salary and bonus structure Monthly Team outings

Overview Our F45 family is looking to grow our management team. As an Assistant Studio Manager/Head Trainer, you will be the face of F45 and will own the F45 experience. The Assistant Studio Manager/Head Trainer plays a pivotal role in assisting the day to day management of the studio, developing the trainers, operating F45 classes, promote the health/wellness benefits associated with a healthy lifestyle, as well as working with the sales team to drive membership sales and retention. The Assistant Studio Manager/Head Trainer is not only a mentor, but an Ambassador of our brand, and a proven leader.

Responsibilities

Drive the continued growth of the F45 studio

Demonstrate knowledge of the brand and model behavior in accordance with company standards

Develop relationships with members to foster a strong and connected community

Provide and maintain the highest level of customer service

Demonstrate positive attitude and actions through a display of courtesy, service, cooperation, hospitality, sensitivity and professionalism to both clients and internal staff

Develop a high energy culture through contests and incentive based motivation

Meet or exceed required performance metrics (KPI’s)

Ensure compliance and adherence to F45 Training business policies and standards

Assist in managing the daily operations of the studio

Managing studio operating expense and payroll budgets within targets

Manage/coordinate vendors/suppliers

Maintain top-notch cleanliness, appearance and organization of the studio

Collaborate with sales team

Coordinate membership growth and retention

Execute retention calendar promotions and events

Assist in managing client memberships and retention with support of sales team including respond to current member needs and member referrals

Engage local community to drive awareness including studio launch

Assist with special projects, events, and promotions as needed

Ensures that all member interface procedures are followed including but not limited to:

Proper Member Check-In

Telephone Inquiries (general and sales related)

Member registration

Delinquent account/Failed payment procedures

Customer care calls

Member change requests

Assist in recruiting, hiring, training, managing, and developing a dynamic team of fitness trainers

Assist in training and managing all personal trainers on staff in accordance with the prescribed F45 training methods

Assist in tracking and ensuring accuracy of all mandatory education certifications/training for all trainers

Assist in completing monthly trainer evaluations to ensure that all trainers are giving personalized attention during every class, that they are ensuring exercises are performed safely, and correctly, while keeping the members motivated and encouraging in a vibrant F45 atmosphere

Assist in planning and coordinating shift schedule and ensure the smooth running of a fully staffed daily class schedule

Build and maintain class size through scheduling optimization

Maintain serviceability of training equipment

Coach 18-20 high energy HIIT classes per week, including some weekend classes

Assist in planning/executing F45 Playoffs Before/After each Challenge

Qualifications

Must have Personal Training Certification through a nationally recognized organization or be willing to obtain one within 90 days of hire.

Must have CPR/AED/First Aid Certification

Preferred 1+ years of management experience, including directly overseeing all aspects of staff management from hiring, training, supporting, disciplining, and terminating

Must have outstanding experience delivering high-quality customer service, excellent communication, organizational, and written skills

Must possess excellent leadership and management skills to create a positive, successful environment for staff and clients

Ability to work independently and collaborate with F45 team and clients

Highly organized with the ability to prioritize and meet deadlines

Computer proficiency with MS Office programs, MindBody, and various media platforms

1+ years of proven sales leadership in the Health & Fitness industry preferred

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