ECS Group of Companies
Content Training Manager
ECS Group of Companies, Wilmington, North Carolina, United States, 28412
Responsibilities
Lead planning, design, and implementation of training objects and documentation initiatives.
Supervise and support documentation and instructional design teams, ensuring content accuracy, clarity, and accessibility.
Oversee project timelines, deliverables, and team workload to ensure timely and effective delivery.
Partner with internal stakeholders and SMEs to remain informed of system updates, new initiatives, and emerging training needs.
Develop and maintain training materials, presentations, and resources that are engaging and effective.
Utilize a variety of training methods and tools, such as e‑learning modules, hands‑on workshops, and job aids.
Review, edit, and approve training content and technical documentation prior to release.
Promote collaboration within the broader Training and Development team to align on learning objectives and optimize content delivery methods.
Monitor and evaluate training effectiveness, recommending updates and enhancements as needed.
Evaluate the effectiveness of training programs through assessments, surveys, and feedback.
Continuously update and improve training materials to ensure they are current and relevant.
Stay up‑to‑date on new technologies, trends, and best practices in the industry.
Oversee the design, development, and delivery of training and documentation for various projects.
Manage and guide a team of instructional designers and technical writers to ensure timely and high‑quality deliverables.
Conduct needs assessments in collaboration with subject matter experts (SMEs) to identify future training and documentation requirements.
Review training materials and product documentation, providing constructive feedback and ensuring alignment with ECS standards and brand guidelines.
Collaborate closely with other training team members to ensure consistency across content delivery, platforms, and learning programs.
Develop and maintain eLearning content using tools such as Articulate 360 (Storyline, Rise) and other multimedia design programs.
Provide support to other members of the team through peer reviews, cross‑training, and mentorship.
Demonstrate strong project management skills, ensuring multiple projects are completed on schedule and within scope.
Requirements & Qualifications
Bachelor's degree in Business, HR, Education, Organizational Development, or related field required.
Master's degree or equivalent preferred.
7+ years of related experience required.
Certifications such as CPMT, CAPM, PMP, or similar are required.
Valid driver's license required if driving for or on behalf of any ECS subsidiary.
Strong project‑management skills.
Detail‑oriented, highly organized, and able to manage competing priorities in a dynamic environment.
Exhibit excellent oral, written, and interpersonal communication skills.
Proficiency in:
Operating Systems - Windows 10 and newer
MS Office Suite - Word, Excel, PowerPoint
Digital media creation - audio/video recording, editing, compression, and optimization
eLearning authoring tools - Articulate 360 or equivalent platforms
ECS is an Equal Opportunity Employer.
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Lead planning, design, and implementation of training objects and documentation initiatives.
Supervise and support documentation and instructional design teams, ensuring content accuracy, clarity, and accessibility.
Oversee project timelines, deliverables, and team workload to ensure timely and effective delivery.
Partner with internal stakeholders and SMEs to remain informed of system updates, new initiatives, and emerging training needs.
Develop and maintain training materials, presentations, and resources that are engaging and effective.
Utilize a variety of training methods and tools, such as e‑learning modules, hands‑on workshops, and job aids.
Review, edit, and approve training content and technical documentation prior to release.
Promote collaboration within the broader Training and Development team to align on learning objectives and optimize content delivery methods.
Monitor and evaluate training effectiveness, recommending updates and enhancements as needed.
Evaluate the effectiveness of training programs through assessments, surveys, and feedback.
Continuously update and improve training materials to ensure they are current and relevant.
Stay up‑to‑date on new technologies, trends, and best practices in the industry.
Oversee the design, development, and delivery of training and documentation for various projects.
Manage and guide a team of instructional designers and technical writers to ensure timely and high‑quality deliverables.
Conduct needs assessments in collaboration with subject matter experts (SMEs) to identify future training and documentation requirements.
Review training materials and product documentation, providing constructive feedback and ensuring alignment with ECS standards and brand guidelines.
Collaborate closely with other training team members to ensure consistency across content delivery, platforms, and learning programs.
Develop and maintain eLearning content using tools such as Articulate 360 (Storyline, Rise) and other multimedia design programs.
Provide support to other members of the team through peer reviews, cross‑training, and mentorship.
Demonstrate strong project management skills, ensuring multiple projects are completed on schedule and within scope.
Requirements & Qualifications
Bachelor's degree in Business, HR, Education, Organizational Development, or related field required.
Master's degree or equivalent preferred.
7+ years of related experience required.
Certifications such as CPMT, CAPM, PMP, or similar are required.
Valid driver's license required if driving for or on behalf of any ECS subsidiary.
Strong project‑management skills.
Detail‑oriented, highly organized, and able to manage competing priorities in a dynamic environment.
Exhibit excellent oral, written, and interpersonal communication skills.
Proficiency in:
Operating Systems - Windows 10 and newer
MS Office Suite - Word, Excel, PowerPoint
Digital media creation - audio/video recording, editing, compression, and optimization
eLearning authoring tools - Articulate 360 or equivalent platforms
ECS is an Equal Opportunity Employer.
#J-18808-Ljbffr