HomeServices of America
Marketing Coordinator – HomeServices of America
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Marketing Coordinator
role at
HomeServices of America .
Purpose of the Job An Agent Concierge provides sales associates with administrative, marketing and social media support in addition to general office support and computer assistance.
Responsibilities
As the first point of contact, provide administrative, clerical and technical support to management and sales associates including: sending and receiving company e‑mails, computer assistance, ensuring forms are stocked, answering phones, greeting visitors, routing mail, scheduling and lobby maintenance.
Maintain office equipment, troubleshoot Wi‑Fi and internet issues, assist with license transfer or annual license renewal.
Train new staff and serve as back‑up to other office staff.
Assist in online marketing campaigns and business development, create brochures, flyers/postcards, marketing materials, letters to clients and presentation materials.
Capture and analyze data trends, generate reports.
Conduct orientation training to new sales associates during the onboarding process, update marketing materials.
Assist new agents in setting up office, accessing MLS, train on computer applications, tools and equipment.
Plan and publish daily content for social platforms (Instagram, Facebook, Twitter, YouTube), interact with influencers, bloggers, recommend edge‑cutting content, engage with clients and fans, share insights, write and develop social media copy, update company website and personal websites/pages, perform additional responsibilities as requested.
Performance Expectations
Meet all performance and behavior expectations outlined in the company performance appraisal form or communicated by management.
Perform responsibilities as directed achieving desired results within expected time frames and with a high degree of quality and professionalism.
Establish and maintain positive and productive work relationships with all staff, customers and business partners.
Demonstrate the behavioral and technical competencies necessary to effectively complete job responsibilities and take personal initiative for technical and professional development.
Follow the company HR Policy, the Code of Business Conduct and all subsidiary and department policies and procedures, including protecting confidential company information, attending work punctually and regularly, and following good safety practices in all activities.
Qualifications
Associate’s degree in Business Administration or related field; or equivalent work experience and knowledge.
Experience in social media, social media marketing and social media channels/platforms; minimum 1+ years administrative‑related experience.
Knowledge of real estate, title and/or mortgage business is preferred.
Skilled in client servicing, creating, editing, promoting various content.
Competent technology skills including basic MS Office, communication device technologies, familiarity with iOS, Android, MAC, and PC platforms.
Proficient in Adobe Creative Cloud (Photoshop, InDesign, Illustrator).
Excellent interpersonal, written communication and presentation skills.
Strong customer‑service focus and ability to work in a team‑oriented environment.
Ability to prioritize and handle multiple issues and projects concurrently; strong organizational skills with high quality and detail orientation.
Ability to work under pressure and effective analytical, problem‑solving, and decision‑making skills.
Wage and Benefits Hourly salary $26.00 – $30.00 (or annual equivalent based on education and experience).
Full suite of benefits including Medical, Health Savings Account, Dental, Vision, Life Insurance, Paid Vacation (PTO), 401(k) with employer match, Flexible Spending Account, and Employee Assistance Program (EAP).
Seniority level: Entry level. Employment type: Full‑time. Job function: Marketing and Sales.
Equal Opportunity Employer Equal Opportunity Employer
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Marketing Coordinator
role at
HomeServices of America .
Purpose of the Job An Agent Concierge provides sales associates with administrative, marketing and social media support in addition to general office support and computer assistance.
Responsibilities
As the first point of contact, provide administrative, clerical and technical support to management and sales associates including: sending and receiving company e‑mails, computer assistance, ensuring forms are stocked, answering phones, greeting visitors, routing mail, scheduling and lobby maintenance.
Maintain office equipment, troubleshoot Wi‑Fi and internet issues, assist with license transfer or annual license renewal.
Train new staff and serve as back‑up to other office staff.
Assist in online marketing campaigns and business development, create brochures, flyers/postcards, marketing materials, letters to clients and presentation materials.
Capture and analyze data trends, generate reports.
Conduct orientation training to new sales associates during the onboarding process, update marketing materials.
Assist new agents in setting up office, accessing MLS, train on computer applications, tools and equipment.
Plan and publish daily content for social platforms (Instagram, Facebook, Twitter, YouTube), interact with influencers, bloggers, recommend edge‑cutting content, engage with clients and fans, share insights, write and develop social media copy, update company website and personal websites/pages, perform additional responsibilities as requested.
Performance Expectations
Meet all performance and behavior expectations outlined in the company performance appraisal form or communicated by management.
Perform responsibilities as directed achieving desired results within expected time frames and with a high degree of quality and professionalism.
Establish and maintain positive and productive work relationships with all staff, customers and business partners.
Demonstrate the behavioral and technical competencies necessary to effectively complete job responsibilities and take personal initiative for technical and professional development.
Follow the company HR Policy, the Code of Business Conduct and all subsidiary and department policies and procedures, including protecting confidential company information, attending work punctually and regularly, and following good safety practices in all activities.
Qualifications
Associate’s degree in Business Administration or related field; or equivalent work experience and knowledge.
Experience in social media, social media marketing and social media channels/platforms; minimum 1+ years administrative‑related experience.
Knowledge of real estate, title and/or mortgage business is preferred.
Skilled in client servicing, creating, editing, promoting various content.
Competent technology skills including basic MS Office, communication device technologies, familiarity with iOS, Android, MAC, and PC platforms.
Proficient in Adobe Creative Cloud (Photoshop, InDesign, Illustrator).
Excellent interpersonal, written communication and presentation skills.
Strong customer‑service focus and ability to work in a team‑oriented environment.
Ability to prioritize and handle multiple issues and projects concurrently; strong organizational skills with high quality and detail orientation.
Ability to work under pressure and effective analytical, problem‑solving, and decision‑making skills.
Wage and Benefits Hourly salary $26.00 – $30.00 (or annual equivalent based on education and experience).
Full suite of benefits including Medical, Health Savings Account, Dental, Vision, Life Insurance, Paid Vacation (PTO), 401(k) with employer match, Flexible Spending Account, and Employee Assistance Program (EAP).
Seniority level: Entry level. Employment type: Full‑time. Job function: Marketing and Sales.
Equal Opportunity Employer Equal Opportunity Employer
#J-18808-Ljbffr