City of Tustin, CA
Police Communications Officer I (Dispatcher Academy Enrolled / Graduate)
City of Tustin, CA, Tustin, California, United States, 92681
Description
Salary: $5,739.07 - $7,727.20 Monthly
Location: Tustin, CA
Job Type: Full-Time
Job Number: 2025-15
Department: Police Department
Opening Date: 01 / 31 / 2025
Closing Date: Continuous
The City of Tustin Police Department is currently seeking applicants for Police Communications Officer I. Candidates must currently be enrolled in a POST Public Safety Dispatcher Academy or have graduated from one in the last 6 months. This recruitment is conducted on a continuous basis to meet the needs of the City as vacancies occur and may close at any time.
To be considered, a City application, supplemental questionnaire AND typing certification (35 nwpm) must be submitted. For typing certification requirements,
This position, under moderate supervision, receives incoming calls for police and emergency assistance, dispatches necessary personnel and equipment, and monitors ongoing police activity to determine the need for additional resources.
Selection Process Oral Panel Interview Background Investigation and Polygraph Examination Police Chief's Interview Psychological and Medical Examinations (upon conditional offer of employment)
Candidates successfully completing all components of the selection process will be placed on an employment eligibility list from which hires may be made. The eligible list is valid for one year. The duration of the selection process typically lasts 6-9 months.
Important Background A comprehensive background investigation and polygraph will be conducted on any eligible persons considered for hire. Recent drug usage, theft or other illegal activity may be grounds for disqualification. A pre-employment medical, psychological evaluation AND a drug screen will be conducted upon a conditional offer of employment.
Duties
Receives emergency and non-emergency telephone calls from the public for police, fire, or other emergency services; determines the nature of the call and the resources necessary to respond
Monitors police radio communications; maintains contact with police units to track officer status and respond to need for additional resources; monitors various radio channels to keep abreast of county-wide police activities affecting the City and assist other county agencies with mutual aid
Prioritizes requests for police and other public safety services; determines availability and location of patrol units; transmits information and dispatches police personnel and equipment in response to calls; routes calls for fire and emergency medical assistance to the Orange County Fire Authority
Assists police personnel in the field by quickly and accurately researching and relaying criminal history information and other requested data
Communicates with callers to determine the nature of the call and provide appropriate assistance; maintains composure to ensure that complete and accurate information is transmitted to public safety and medical personnel
Screens non-emergency calls for service; provides requested information or directs callers to the proper person, department or agency
Updates and maintains electronic records and logs of data pertaining to calls and activities
Monitors video surveillance cameras and / or alarms for Police Department and City Hall facilities to identify suspicious activity
Minimum Qualifications Education and / or Experience:
Graduation from high school; and two (2) years of customer service experience involving considerable public contact. Must currently be enrolled in a POST Public Safety Dispatcher Academy or have graduated from one in the last 6 months.
Licenses and / or Certificates:
A valid California Law Enforcement Teletype Systems (CLETS) certificate is required within three (3) months of employment. A certificate of completion from a California Commission on Peace Officer Standards and Training (POST) certified Public Safety Dispatchers' Basic Course is required within one (1) year of employment.
Special Requirements:
Satisfactory results from a background investigation, physical examination, and administrative screening. Required to work rotating shifts that are typically twelve and one-half (12 ½) hours per day and which include evenings, weekends, and / or holidays. May be required to adjust shift assignment and / or work mandatory overtime to ensure adequate staffing.
Typing Certification Requirements This position requires a typing speed of 35 net words per minute. For typing certification requirements and instructions, please
CLICK HERE . The City of Tustin is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the City will provide reasonable accommodations to qualified individuals with disabilities.
Benefits
Flexible Benefit Plan: $2000 per month (Employee + 2)
Retirement: CalPERS defined benefit plan
Deferred Compensation: 457 program
General Leave: vacation and illness, accrual 160-248
Holidays: 13 paid holidays
Life Insurance: $100,000
Long-Term Disability: 60% income
Uniform Allowance: $250 per year
01 Are you currently enrolled in a POST Public Safety Dispatcher Program? Yes No
02 If Yes, what is the name of the Dispatcher Academy? If No, write N / A.
03 If you're not currently enrolled in a Dispatcher Academy, did you graduate from one within the last six months? Yes No
04 If yes, what was the name of the Dispatcher Academy and date of graduation? Required Question
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Location: Tustin, CA
Job Type: Full-Time
Job Number: 2025-15
Department: Police Department
Opening Date: 01 / 31 / 2025
Closing Date: Continuous
The City of Tustin Police Department is currently seeking applicants for Police Communications Officer I. Candidates must currently be enrolled in a POST Public Safety Dispatcher Academy or have graduated from one in the last 6 months. This recruitment is conducted on a continuous basis to meet the needs of the City as vacancies occur and may close at any time.
To be considered, a City application, supplemental questionnaire AND typing certification (35 nwpm) must be submitted. For typing certification requirements,
This position, under moderate supervision, receives incoming calls for police and emergency assistance, dispatches necessary personnel and equipment, and monitors ongoing police activity to determine the need for additional resources.
Selection Process Oral Panel Interview Background Investigation and Polygraph Examination Police Chief's Interview Psychological and Medical Examinations (upon conditional offer of employment)
Candidates successfully completing all components of the selection process will be placed on an employment eligibility list from which hires may be made. The eligible list is valid for one year. The duration of the selection process typically lasts 6-9 months.
Important Background A comprehensive background investigation and polygraph will be conducted on any eligible persons considered for hire. Recent drug usage, theft or other illegal activity may be grounds for disqualification. A pre-employment medical, psychological evaluation AND a drug screen will be conducted upon a conditional offer of employment.
Duties
Receives emergency and non-emergency telephone calls from the public for police, fire, or other emergency services; determines the nature of the call and the resources necessary to respond
Monitors police radio communications; maintains contact with police units to track officer status and respond to need for additional resources; monitors various radio channels to keep abreast of county-wide police activities affecting the City and assist other county agencies with mutual aid
Prioritizes requests for police and other public safety services; determines availability and location of patrol units; transmits information and dispatches police personnel and equipment in response to calls; routes calls for fire and emergency medical assistance to the Orange County Fire Authority
Assists police personnel in the field by quickly and accurately researching and relaying criminal history information and other requested data
Communicates with callers to determine the nature of the call and provide appropriate assistance; maintains composure to ensure that complete and accurate information is transmitted to public safety and medical personnel
Screens non-emergency calls for service; provides requested information or directs callers to the proper person, department or agency
Updates and maintains electronic records and logs of data pertaining to calls and activities
Monitors video surveillance cameras and / or alarms for Police Department and City Hall facilities to identify suspicious activity
Minimum Qualifications Education and / or Experience:
Graduation from high school; and two (2) years of customer service experience involving considerable public contact. Must currently be enrolled in a POST Public Safety Dispatcher Academy or have graduated from one in the last 6 months.
Licenses and / or Certificates:
A valid California Law Enforcement Teletype Systems (CLETS) certificate is required within three (3) months of employment. A certificate of completion from a California Commission on Peace Officer Standards and Training (POST) certified Public Safety Dispatchers' Basic Course is required within one (1) year of employment.
Special Requirements:
Satisfactory results from a background investigation, physical examination, and administrative screening. Required to work rotating shifts that are typically twelve and one-half (12 ½) hours per day and which include evenings, weekends, and / or holidays. May be required to adjust shift assignment and / or work mandatory overtime to ensure adequate staffing.
Typing Certification Requirements This position requires a typing speed of 35 net words per minute. For typing certification requirements and instructions, please
CLICK HERE . The City of Tustin is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the City will provide reasonable accommodations to qualified individuals with disabilities.
Benefits
Flexible Benefit Plan: $2000 per month (Employee + 2)
Retirement: CalPERS defined benefit plan
Deferred Compensation: 457 program
General Leave: vacation and illness, accrual 160-248
Holidays: 13 paid holidays
Life Insurance: $100,000
Long-Term Disability: 60% income
Uniform Allowance: $250 per year
01 Are you currently enrolled in a POST Public Safety Dispatcher Program? Yes No
02 If Yes, what is the name of the Dispatcher Academy? If No, write N / A.
03 If you're not currently enrolled in a Dispatcher Academy, did you graduate from one within the last six months? Yes No
04 If yes, what was the name of the Dispatcher Academy and date of graduation? Required Question
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