Harvey
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Product Marketing, Customer Intelligence Lead
role at
Harvey
At Harvey, we’re transforming how legal and professional services operate – not incrementally, but end-to-end. By combining frontier agentic AI, an enterprise‑grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
Role Overview We’re building category‑defining AI products for legal professionals, and the market is moving fast. To stay ahead, we’re hiring our first PMM focused on customer intelligence. This high‑impact role owns the view of the competitive landscape, shapes positioning in the market, and ensures GTM teams are armed to win. You run our analyst relations program, refine messaging and positioning, and partner with GTM to drive competitive readiness across the sales org.
What You’ll Do Competitive & Market Intelligence
Build the single system of record for competitors, pricing/packaging, and deal intel
Partner on the win/loss program to convert findings into clear actions for Product, Sales, and CS
Analyst Relations (AR)
Own the AR calendar with Gartner and priority firms (briefings, evidence packs, follow‑ups); convert AR insights into roadmap and GTM inputs
Prepare executives for inquiries, evaluations, and key reports; track outcomes and narrative momentum
Partner with customer engagement on a customer‑story pipeline (interviews, approvals, quantified outcomes) that fuels AR
Field Enablement
Refine battlecards, objection‑handling, and competitive plays (talk tracks, proof points, traps) with instrumentation for usage and impact
Host market and competitive landscape enablement trainings
Messaging & Positioning
Co‑own platform and solution positioning; maintain message discipline across web, pitch, and analyst briefs
Support demo creation and talk tracks
Operating Rhythm & Systems
Establish repeatable rituals: weekly CI digest, monthly leadership readout
What You Have
8+ years in product marketing, competitive intelligence, strategy roles — ideally in high‑growth SaaS or AI
Hands‑on experience running analyst relations and influencing major reports
Strong instincts for messaging and positioning in crowded, competitive markets
A proven track record of building competitive enablement programs that move the needle on win rates
Experience interviewing customers and turning their stories into compelling narratives for sales, marketing, and analysts
Excellent communicator — able to go from exec briefings to sales training with equal impact
Comfort operating in a startup: resourceful, scrappy, and eager to build programs from 0 → 1
Compensation Range $208,000 - $260,000 USD
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
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Product Marketing, Customer Intelligence Lead
role at
Harvey
At Harvey, we’re transforming how legal and professional services operate – not incrementally, but end-to-end. By combining frontier agentic AI, an enterprise‑grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
Role Overview We’re building category‑defining AI products for legal professionals, and the market is moving fast. To stay ahead, we’re hiring our first PMM focused on customer intelligence. This high‑impact role owns the view of the competitive landscape, shapes positioning in the market, and ensures GTM teams are armed to win. You run our analyst relations program, refine messaging and positioning, and partner with GTM to drive competitive readiness across the sales org.
What You’ll Do Competitive & Market Intelligence
Build the single system of record for competitors, pricing/packaging, and deal intel
Partner on the win/loss program to convert findings into clear actions for Product, Sales, and CS
Analyst Relations (AR)
Own the AR calendar with Gartner and priority firms (briefings, evidence packs, follow‑ups); convert AR insights into roadmap and GTM inputs
Prepare executives for inquiries, evaluations, and key reports; track outcomes and narrative momentum
Partner with customer engagement on a customer‑story pipeline (interviews, approvals, quantified outcomes) that fuels AR
Field Enablement
Refine battlecards, objection‑handling, and competitive plays (talk tracks, proof points, traps) with instrumentation for usage and impact
Host market and competitive landscape enablement trainings
Messaging & Positioning
Co‑own platform and solution positioning; maintain message discipline across web, pitch, and analyst briefs
Support demo creation and talk tracks
Operating Rhythm & Systems
Establish repeatable rituals: weekly CI digest, monthly leadership readout
What You Have
8+ years in product marketing, competitive intelligence, strategy roles — ideally in high‑growth SaaS or AI
Hands‑on experience running analyst relations and influencing major reports
Strong instincts for messaging and positioning in crowded, competitive markets
A proven track record of building competitive enablement programs that move the needle on win rates
Experience interviewing customers and turning their stories into compelling narratives for sales, marketing, and analysts
Excellent communicator — able to go from exec briefings to sales training with equal impact
Comfort operating in a startup: resourceful, scrappy, and eager to build programs from 0 → 1
Compensation Range $208,000 - $260,000 USD
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
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