GEICO is hiring: Lead AI UX/UI Designer - (Hybrid) in Palo Alto

Lead AI UX/UI Designer – Hybrid GEICO is looking for an accomplished, customer‑obsessed, and results‑oriented Lead AI UX/UI Designer. The ideal candidate will bring experience designing user experiences and UI that leverage generative AI platforms. Responsible for designing solutions that responsibly incorporate generative AI into user experiences and address the goals of our business. This role includes leading and mentoring other designers, collaborating with product management, engineering, data scientists, and other stakeholders to align priorities and engineering backlogs. The successful candidate will understand emerging AI landscape and advance the practice of UX and UI design. Hybrid role: on‑site 2‑3 days a week at Palo Alto, CA or Manhattan, NYC. Base pay range $136,325.00 – $212,175.00 per year Responsibilities Collaborate with product, engineering, and business teams to uncover customer and business needs. Translate complex ideas into understandable concepts and solutions that evolve and enhance the product experience. Understand and navigate emerging fields of ML, AI and Generative AI to establish scalable frameworks that advance the practice of UX and UI design. Advocate for a responsible and ethical approach to AI in our product and services. Manage shifting priorities to provide clear direction and input on product prioritization and support early product definition. Advocate for the customer through human‑centered design methods, including discovery, research, and user testing. Facilitate and participate in workshops with internal and external stakeholders to align with business needs. Create process and user flows, wireframes, journey maps, and user interface specifications. Deliver design assets for acceptance, development, and delivery to market in partnership with engineering. Teach, mentor, and guide designers. Basic Qualifications 8+ years of experience in User Experience design. 3+ years of experience with agentic, virtual agent, or similar products. Preferred Qualifications Experience designing for cross‑channel interfaces (responsive web and native mobile). Experience working collaboratively with AI/ML and Data Science teams. Experience with multi‑modal generative AI platforms. Demonstrated ability to work across design processes (user research, UX design, UI design, specifications). Experience leading project teams of multiple designers within agile development environments. Solid knowledge of ML, AI, and generative AI systems and capabilities. Ability to collaborate with Product Management, Engineering, and Operations teams. Effective communication and storytelling skills. Ability to work autonomously with minimal direction. Proficiency with design tools (e.g., Figma) to deliver concepts and enable successful collaboration. Familiarity with working in an established design system within agile development teams. Benefits Program Comprehensive Total Rewards program tailored to overall well‑being. Financial benefits including competitive compensation, 401(k) plan with match, performance incentives, and tuition assistance. Access to additional benefits such as mental health care and fertility and adoption assistance. Workplace flexibility and GEICO Flex program offering ability to work from anywhere in the US for up to four weeks per year. Equal Employment Opportunity Statement The GEICO Companies provide a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals based solely on qualifications. GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform essential job functions, unless accommodation would impose undue hardship. #J-18808-Ljbffr