Audio-Visual Service Technician Job at FORTÉ in Minneapolis

At FORTÉ, every role plays a part in reimagining how the modern workplace works. Whether you’re on the front lines with customers or behind the scenes making things run, your work helps people connect, collaborate, and get things done. From classrooms to control centers, we design and deliver the systems that power smarter, more connected workplaces – and it all starts with the people who make them possible. FORTÉ (formerly AVI Systems) is a 100% employee‑owned company with more than 50 years of experience.

Base pay range

$26.00/hr – $35.00/hr

What You Will Be Doing

• Diagnose and resolve technical issues with AV systems, including troubleshooting connectivity
• Provide technical support and training to clients on the operation and functionality of AV equipment
• Perform routine maintenance and inspections of AV systems to ensure optimal performance and reliability
• Assist in documenting service procedures and related activities
• Collaborate with team members to meet project deadlines and deliver high‑quality service to clients

What You Bring for Success

• Previous experience in the service or installation of AV systems
• Strong technical aptitude with the ability to learn new technologies and basic troubleshooting techniques
• Ability to load code and DSP files including Crestron, BIAMP, and Q‑SYST
• Ability to work independently, be self‑directed, and make sound decisions based on customer satisfaction
• Excellent communication skills with a customer‑service‑oriented approach
• Willingness to travel to customer sites
• CTS Certification preferred; other industry certifications (Crestron, Extron, Biamp, QSC, Shure, etc.) are a plus

Why You Should Apply

At FORTÉ, your work matters. We’re 100% employee‑owned, and everyone has a stake in how we show up for each other, our customers, and the future we’re building. You’ll join a team that values your strengths, supports your growth, and shares your commitment to doing work that moves people and organizations forward. With bold momentum and a clear mission, FORTÉ is a place where you can bring your best and build what’s next.

Benefits

• Medical Insurance: Options for HDHP and Copay plans
• Dental and Vision Plans
• Employer‑Paid Long‑Term Disability, Voluntary Life Insurance, and Short‑Term Disability
• Employee Stock Ownership Plan (ESOP): 401(k) match, profit sharing, dividends
• Health Savings Account (HSA) and Flexible Spending Account (FSA)
• Employer‑Paid Employee Assistance Program: Three face‑to‑face visits with a counselor and additional resources
• Tuition Reimbursement

Equal Opportunity Employment

FORTÉ is an equal opportunity employer. We consider Disabled/Veteran status.

How to Apply

To receive consideration, an interested person must apply through the FORTÉ career site at https://jobs.dayforcehcm.com/en-US/avisystems/CANDIDATEPORTAL.