City of Chattanooga is hiring: Childrens Library Services Specialist in Chattano

Join to apply for the Childrens Library Services Specialist role at City of Chattanooga.

This range is provided by City of Chattanooga. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$18.92/hr - $22.86/hr

Work Hours: (Library Hours) Monday - Saturday, 9:00 A.M. - 6:00 P.M. (EST)

• Hours may vary due to work assignments, or projects.

Work Location: Chattanooga Public Library
1001 Market Street

FLSA Status: This is a Non-Exempt position.

Salary: $18.92 -$22.86/hour

Department: Public Library

Classification Summary

Incumbents in this classification are responsible for representing the Chattanooga Public Library by applying specialized knowledge to provide excellent internal or external customer service in assisting patrons or executing Library operations. Work requires limited supervision.

SERIES LEVEL

The Library Services Specialist is a stand-alone position.

Essential Functions

• Delivers consistently excellent customer service while supporting the Library mission to be the community\'s catalyst for lifelong learning through inspiring communication, integrity, and passion.
• Displays professional acumen by being knowledgeable about Library industry practices, services; and patron-facing consumer and prosumer hardware, software, and other technology.
• Internalizes the mission by taking the initiative to self-educate in professional development and skills.
• Advances the mission using common sense and critical thinking to achieve goals while amplifying team coherence.
• Proposes improvements to Chattanooga Public Library operations and services.
• May serve as designated shift leader on duty to coach and motivate other Library staff while upholding a culture which builds exceptional internal and external customer experiences.
• Cross-trains in all Library Departments.
• Enforces policies and procedures while balancing patron needs with administrative requirements.
• Proposes, develops, promotes, implements, administers and evaluates specialty programs and services; relates materials and displays to promote the library and associated programs.
• May process forms for passport application processes, following established guidelines and regulations set forth by the U.S. government. May operate as Notary Public.
• Operates devices and machines in the course of Library operations including postage processing and foodservice equipment.
• Participates in operation-wide inventory management.
• Assists patrons by providing solutions to informational requests and evaluating resources to match information needs with reference and/or advisory materials.
• Performs circulation desk activities including checkout and renewal of material, issuing library cards and collecting money for fines.
• Processes inter-library loans for patrons with applicable state or national libraries; manages and maintains related databases.
• Trains patrons in the use of electronic reference sources and helps them operate equipment and software; troubleshoots problems as needed.
• Evaluates the informational utility of various online sources for referral to library patrons.
• Plans, prepares, and maintains displays/exhibits to promote circulation of materials and related items.
• Sorts and shelves library material; reads shelves; weeds and discards library material; processes returned items.
• Recommends material to be purchased.
• Ensures completeness and accuracy of the bibliographic record.
• Monitors and maintains databases in assigned area of responsibility.
• Prepares and compiles statistics related to library operations in assigned area.
• Understands performance metrics and seeks to improve them.
• Participates in meetings, committees and related groups to receive and convey information.
• Travels to various locations to present programs and services; listens to feedback and takes constructive action.
• Gives basic direction and feedback to other Library employees.
• Prioritizes patrons and tasks with attention to detail; communicates effectively at all levels.
• Considers the impact of actions on individuals, teams and the organization.
• Participates in Library Safety Program.
• Promotes and directs patrons to other public and community resources.
• Performs routine cleaning of building facilities and sanitizes work surfaces, shelves, and children\'s toys; maintains general cleanliness.
• Participates in Staff/Summer Picks program to select annual titles for inclusion, including staying abreast of current publishing practices and trends.
• Prepares daily cash register drawers, deposits, and related financial processes.
• Must meet regular attendance requirements and maintain good interpersonal relationships with staff and citizens.
• Must accomplish essential job functions with or without reasonable accommodations and in a timely manner.
• May be assigned or reassigned to any division within the department.
• Performs other duties as assigned.

Department Specific Duties (if Any)

When Working in the Collection Services Department: answer patron requests for purchases of library materials, create and submit purchase orders to vendors; receive deliveries and process invoices; ensure completeness and accuracy of bibliographic and item records; deprocess damaged items; evaluate, clean and report on materials with infestation; update asset/disposition records; travel to assist staff with surplus materials or inventory; verify funds for daily deposits and report to City Treasurer; manage library supplies.

When Working in the Makerspace: stay current on maker technology; train on and maintain makerspace equipment and software; demonstrate and teach use of equipment; maintain proficiency in technical systems.

When Working in the Local History Department: digitize materials, generate metadata, use content management systems; support collections accessioning, processing and cataloging.

When Working in the Outreach Department: complete training to operate designated City vehicles including the Pop-Up Library van; support outreach requests (presentations, off-site programs, events, tabling, Pop-Up Library services); may attend outreaches alone depending on expectations.

Minimum Qualifications

High School Diploma or GED and at least four (4) years of relevant education, training or experience.

Preferred experience: serving the public, working with children, ordering and cataloging materials, instructing on makerspace equipment, and creating/delivering library programming.

Depending on assigned area, must be qualified to become a passport agent within six (6) months of hire.

Depending on assigned area, experience in serving the public, working with children, or ordering/cataloging materials is preferred.

Hours and Schedule

The Outreach LSS may be required to work outside of normal hours of operation. Schedule and location of work assignments will vary and are contingent on outreach requests.

Licensing and Certifications

A valid Driver\'s License, depending on assigned area.

Knowledge And Skills

Knowledge of library science practices; customer service principles; knowledge of cloud computing, teleconferencing, and media production software and devices; advisory and reference resources; bibliographic formats and standards; cataloging rules and resources; database management; educational concepts and standards; reference materials; and related skills in information retrieval, training, and customer service. Proficient in prioritizing work and using computers and devices; attention to detail; creating instructional content; managing databases; troubleshooting; and communicating effectively with patrons and staff.

Knowledge of emerging trends in technology and the arts; ability to translate complex systems into easy-to-follow lessons; collaborative communication with internal and external partners. Ability to train on, update, and maintain software for makerspace equipment including Adobe Creative Suite; understand and adapt to new software as needed.

Physical demands include climbing, balancing, stooping, kneeling, crouching, crawling, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, feeling, talking, hearing, seeing and repetitive motions. Work environment is medium physical demand; occasional up to 45 pounds and frequent up to 20 pounds.

Special Requirements

Safety Sensitive: N

Department of Transportation - CDL: N

Child Sensitive: Y

Supplemental Information

This position requires pre-employment screenings including background check, drug screen, TB screening/questionnaire, physical, DOT clearance, HepB Titer, fingerprinting, CJIS check.

The City of Chattanooga is an Equal Opportunity Employer and provides reasonable accommodations under the Americans with Disabilities Act.

KNV 8/13/25

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Education and Training

Industries

• Education Administration Programs

Referrals increase your chances of interviewing at City of Chattanooga by 2x

Get notified about new Librarian jobs in Chattanooga, TN.