Studio Associate Job at Lucid Motors in Roswell

Overview Lucid Motors is building a brand focused on sustainability and the human experience. We’re looking for enthusiastic and conscientious Studio Associates to build Lucid with us. The opening of our brand-new Studio in Roswell, GA will focus on delivering personalized, memorable interactions that bring the Lucid vision to life. You are a motivated and engaging quick learner with a desire to provide memorable and enjoyable customer experiences. To be successful in this role you should be an incredible communicator and conversationist with the ability to recognize subtle social cues. You will support the studio team with ad hoc tasks as required and act as a brand promoter to facilitate the customer journey. The Role Be a critical Lucid Ambassador; the first point of engagement guests will have with Lucid Welcome guests in an engaging, courteous and sincere manner Demonstrate excitement and create intrigue about Lucid products Needs Assessment: Effectively gauge customer needs through personalized interactions and insightful questioning Pipeline Management: Maintain and build a robust customer pipeline through disciplined practices CRM: Utilize Salesforce as CRM tool to track and manage customer interactions with consistent and timely engagement Conduct test drives and articulate desired points of interest ensuring an exceptional experience while driving Lucid vehicles Understand the competitive landscape to educate customers on why Lucid Effectively communicate the benefits of Lucid products and being a member of the Lucid community Gauge guests\' requirements and interests to deliver a personalized and relevant interaction Lead capture and progression of guests through the initial part of the Lucid journey Manage and overcome customer challenges in a cordial and calm manner Ensure all studio assets are presentable and consistent with the Lucid brand image Identify pain points or bottlenecks during daily studio operations and offer improvement suggestions Remain available for ad-hoc activities to improve studio operations and customer experiences Support local marketing initiatives and events to build brand awareness Maintain a continuing desire to learn and develop to progress your career with Lucid Motors Assist with daily operations as needed Qualifications Completed, or working towards, Bachelor's degree or equivalent is preferred Exceptional people skills including strong oral and written communication, empathy and active listening ability Ability to deliver outstanding customer experiences in a fast paced and dynamic environment Conscientious, responsible and reliable Curiosity and passion about electric vehicles and the premium vehicle market Comfortable operating in ambiguous retail environment Physical requirements include the ability to twist, bend, squat, reach, and stand for extended periods of time with or without reasonable accommodation Familiarity with CRM tools a plus Flexible availability including extended holiday mall hours, holidays and weekends Valid driver’s license with no suspensions within the past year. Drivers under 21 must have maintained a Driver’s License for a minimum of 3 years and successfully complete Lucid Training upon hire Lucid is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We are committed to equal employment opportunity regardless of race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity and expression, marital status, and any other characteristic protected under applicable state or federal laws and regulations. Additional Compensation and Benefits Lucid offers a wide range of competitive benefits, including medical, dental, vision, life insurance, disability insurance, vacation, and 401k. The successful candidate may also be eligible to participate in Lucid’s equity program and/or a discretionary annual incentive program, subject to the rules governing such programs. (Cash or equity incentive awards, if any, will depend on various factors, including, without limitation, individual and company performance.) By submitting your application, you understand and agree that your personal data will be processed in accordance with our Candidate Privacy Notice. If you are a California resident, please refer to our California Candidate Privacy Notice. To all recruitment agencies: Lucid Motors does not accept agency resumes. Please do not forward resumes to our careers alias or other Lucid Motors employees. Lucid Motors is not responsible for any fees related to unsolicited resumes. Seniority level Entry level Employment type Full-time Job function Other Industries Motor Vehicle Manufacturing #J-18808-Ljbffr