JPMorganChase
Media Platform/Third Party AI: Configuration and Enablement Lead-Vice President
JPMorganChase, New York, New York, us, 10261
Join the Advanced Media Solutions team, a team of media and technology professionals focused on AI configuration and enablement across JPMorganChase Paid Media. This team works in close partnership with paid media subject matter experts, Controls, Compliance, Legal and Sourcing. They ensure the solutions are delivered end-to-end, while ensuring responsible use of AI in compliance with internal policies, laws, and regulations, with regular progress updates being shared with senior leadership and C‑Suite management. As part of its mandate, the Advanced Media Solutions team will devote time to remain up to date with cutting‑edge advances in AI.
As the Media Platform/Third Party AI on the Advanced Media Solutions team, you will work with the Media Agency of Record AI lead and colleagues across the Paid Media team, execution platforms, media agencies, Data & Analytics, etc. to integrate the use of artificial intelligence into business strategies to deliver measurable commercial impact and solutions geared to assist the Paid media team. Your responsibilities include advancing both traditional AI/ML and generative AI capabilities, identifying priorities, and focusing on high-impact AI use cases. You will set the Generative AI strategy around Large Language Models and Agentic AI, reuse and scale AI solutions across lines of business, and foster a culture of innovation and an AI‑first mindset among employees.
Job responsibilities
Maintain a full landscape view of tools and tech that benefit Paid Media across both our internal and external partners
Responsible for maintaining a list of tool/tech opportunities, understanding the inherent implementation complexity, assigning value prop and sizing, and systematically leading the process of approval to implementation
Responsible for taking these tools through internal approvals and registering with AI/ML governance, ensuring compliance requirements are maintained/up‑to‑date, and owning operating model change management with working teams
Collaborate with counterparts in Performance Marketing, Brand, Product and Tech, and Global Tech Strategy to review tools, evaluate opportunities, determine fit for Paid Media, and develop implementation plans.
Responsible for maintaining/developing backlog of work with Marketing Data & Analytics, FAST, CCB Data Owners, and feed asks into Central Marketing backlog for CAMP; lead and broker agreements with each group to use their resources to achieve large scale projects
Contribute to the data ecosystem, enablement, and applied AI/ML strategy, supporting the Strategy and Data Enablement Lead
Partner with Media AOR AI, Configuration and Enablement lead to evaluate capabilities and determine how each tool should be classified
Synthesize complex information around our marketing technology solutions into a cohesive narrative that is presentable for a variety of stakeholders and remain up to date with latest progress and breakthrough in the AI space
Required qualifications, capabilities and skills
7+ years of marketing experience.
Strong analytical mindset and ability to connect technology investments to business outcomes
Strong collaboration across functional teams to integrate AI solutions into existing processes
Planning and executing projects while keeping to timelines and budget
Passion for problem solving and innovative (out of the box) thinking
Ability to learn complex business problem statements and re‑formulate in simple terms, and to distill complex data into actionable insights
Exceptional attention to detail and a commitment to accuracy
Apply solutions across the media landscape (e.g., audience segmentation, predictive analytics, generative content, dynamic creative optimization).
Demonstrated ability to figure out solutions to hard problems with many constraints, using sound judgement to assess risks, and to lay out your argument in a well‑structured, data‑informed, written narrative
Proven ability to engage with engineers, designers, and company leaders in a constructive and collaborative relationship
Experience in executive storytelling and presentation building using principles such as Smart Brevity, Minto, and Objective Key Results (OKR) setting and management
Preferred qualifications, capabilities and skills
Agency product and Operations experience is preferred
Experience in Paid Media, especially media agency product development roles, a plus.
Familiarity with Agile or Lean marketing methodologies
Proficiency in SQL preferred
Advanced skills in Excel are essential
Proficiency in data analysis tools and programming languages such as Python, R is a plus.
Experience with measurement solutions (MMM, MTA), automation, clean rooms, customer data platforms, knowledge and identity graphs, marketing and media execution platforms
About Us Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission‑based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on‑site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal‑opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
About the Team Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most‑used digital solutions - all while ranking first in customer satisfaction.
Marketing & Communications teams shape the firm's brand and protect and grow the firm's excellent reputation across the world. They deepen relationships with customers through shared passions with a best in class portfolio of partnerships including Madison Square Garden, The Chase Center & the US Open. Through the use of data and analytics, they create and deliver marketing campaigns or servicing messages through Chase.com, the mobile app, and paid media channels based on what is best for the customer.
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As the Media Platform/Third Party AI on the Advanced Media Solutions team, you will work with the Media Agency of Record AI lead and colleagues across the Paid Media team, execution platforms, media agencies, Data & Analytics, etc. to integrate the use of artificial intelligence into business strategies to deliver measurable commercial impact and solutions geared to assist the Paid media team. Your responsibilities include advancing both traditional AI/ML and generative AI capabilities, identifying priorities, and focusing on high-impact AI use cases. You will set the Generative AI strategy around Large Language Models and Agentic AI, reuse and scale AI solutions across lines of business, and foster a culture of innovation and an AI‑first mindset among employees.
Job responsibilities
Maintain a full landscape view of tools and tech that benefit Paid Media across both our internal and external partners
Responsible for maintaining a list of tool/tech opportunities, understanding the inherent implementation complexity, assigning value prop and sizing, and systematically leading the process of approval to implementation
Responsible for taking these tools through internal approvals and registering with AI/ML governance, ensuring compliance requirements are maintained/up‑to‑date, and owning operating model change management with working teams
Collaborate with counterparts in Performance Marketing, Brand, Product and Tech, and Global Tech Strategy to review tools, evaluate opportunities, determine fit for Paid Media, and develop implementation plans.
Responsible for maintaining/developing backlog of work with Marketing Data & Analytics, FAST, CCB Data Owners, and feed asks into Central Marketing backlog for CAMP; lead and broker agreements with each group to use their resources to achieve large scale projects
Contribute to the data ecosystem, enablement, and applied AI/ML strategy, supporting the Strategy and Data Enablement Lead
Partner with Media AOR AI, Configuration and Enablement lead to evaluate capabilities and determine how each tool should be classified
Synthesize complex information around our marketing technology solutions into a cohesive narrative that is presentable for a variety of stakeholders and remain up to date with latest progress and breakthrough in the AI space
Required qualifications, capabilities and skills
7+ years of marketing experience.
Strong analytical mindset and ability to connect technology investments to business outcomes
Strong collaboration across functional teams to integrate AI solutions into existing processes
Planning and executing projects while keeping to timelines and budget
Passion for problem solving and innovative (out of the box) thinking
Ability to learn complex business problem statements and re‑formulate in simple terms, and to distill complex data into actionable insights
Exceptional attention to detail and a commitment to accuracy
Apply solutions across the media landscape (e.g., audience segmentation, predictive analytics, generative content, dynamic creative optimization).
Demonstrated ability to figure out solutions to hard problems with many constraints, using sound judgement to assess risks, and to lay out your argument in a well‑structured, data‑informed, written narrative
Proven ability to engage with engineers, designers, and company leaders in a constructive and collaborative relationship
Experience in executive storytelling and presentation building using principles such as Smart Brevity, Minto, and Objective Key Results (OKR) setting and management
Preferred qualifications, capabilities and skills
Agency product and Operations experience is preferred
Experience in Paid Media, especially media agency product development roles, a plus.
Familiarity with Agile or Lean marketing methodologies
Proficiency in SQL preferred
Advanced skills in Excel are essential
Proficiency in data analysis tools and programming languages such as Python, R is a plus.
Experience with measurement solutions (MMM, MTA), automation, clean rooms, customer data platforms, knowledge and identity graphs, marketing and media execution platforms
About Us Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission‑based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on‑site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal‑opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
About the Team Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most‑used digital solutions - all while ranking first in customer satisfaction.
Marketing & Communications teams shape the firm's brand and protect and grow the firm's excellent reputation across the world. They deepen relationships with customers through shared passions with a best in class portfolio of partnerships including Madison Square Garden, The Chase Center & the US Open. Through the use of data and analytics, they create and deliver marketing campaigns or servicing messages through Chase.com, the mobile app, and paid media channels based on what is best for the customer.
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